Honeywell This should take about one minute, likely less. In cooperation with CSA International, Robertshaw Controls Company of Long Beach, California is voluntarily recalling approximately 2,000 Robertshaw R110 Series Gas Control Valves. If the status light on Honeywell Gas Control Valve is blinking 6 times, understand there is a leak detected on the tank by the accessory module. Toll-Free Consumer Hotline | Time: 8 a.m. - 5.30. p.m. )I used a Harbor Freight 7 Function Digital Multimeter. Mike chose option B, I had no choice, I needed hot water, he told CBS46s consumer investigator Better Call Harry. Call CPSCs Hotline at 800-638-2772 (TTY 301-595-7054). Lastly, inspect the draft pressure switch by a professional. Then, set the temp control knob to the Hot position and start counting: 1, 2, 3, 4, 5. The recalled valves were manufactured between You wont see any flashes on the LED status light to help you determine the problem. Afterward, set the temperature knob to the Pilot position and count another 10 seconds. water heater To determine the date code for your T4700 electric baseboard heater thermostat (1) flip down the door located on the bottom half of the thermostat, (2) look for a small label bearing a series of numbers in the format described above. WebAnyway my water heater stopped working and I have not been able to get my status light on the Honeywell GV/Thermostat to come back on using the common trick on youtube and trying to relight. Customers charged hundreds of dollars for defective water heater fix There have been no reports of injuries. Great job! One flash, every three seconds, indicates your water heater is working properly. Honeywell information here is for reference only. For further assistance you may contact Robertshaw at (888) 225-1071 between 8 a.m. and 8 p.m. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years. Functional Safety Evaluation & Certification, Information & Communication Technology (ICT), Industrial & Hazardous Locations Equipment, CSA Group Undergraduate Research Scholarship. This gas valve is commonly used on AO Smith, State, Whirlpool, and Rheem water heaters. Spray the fittings near the valve with a soapy water solution. While continuing to depress the knob in the PILOT position, press the igniter (piezo igniter) button rapidly, about once every second, until you see the 4 flashes at the LED status light. Pressure of water is a littler weak, but not major. You can see the voltage starts rising over the next few minutes as the thermopile heats up. If they find that a defect is behind the problem, they may be able to get a class action lawsuit started. Some of them include: blocked exhaust piping, a clog in the condensate drainage system, and a bad draft pressure switch. For example, a date code of 0042 represents a manufacture date of week 42 of the year 2000. VIEW REPLACEMENT. CPSC staff are continuing to investigate the use of 2.5 million of the same gas control valve in heating appliances fueled by natural gas to determine whether a similar explosion hazard is presented. The steps below will only work if the cause of your water heater not working is in fact related to a High Temperature Shutoff error code. First off, make sure you turn on the main gas valve. Next, relight the pilot and hold down the igniter button. 4 Replace Gas Valve If the temperature has exceeded the limit the gas valve will need to be replaced. CPSC staff are continuing to investigate the use of 2.5 million of the same gas control valve in heating appliances fueled by natural gas to determine whether a similar explosion hazard is present. When this happens, the gas valve closes, extinguishes the pilot light and your water heater stops heating water. Troubleshoot Water Heater AND Honeywell Gas Valve | Step-by-Step Frugal DIY 8.12K subscribers Subscribe 4.2K 340K views 1 year ago Water heater not The label displays the date code by year and week of manufacture. Status light flashing 1 time every three seconds indicates the normal operation of your Honeywell Water Heater. Though we share resources, information, and educational guide on plumbing & DIY projects, the content here is not a substitute for professional guidance. Kohler Recalls Gasoline Engines Due to Risk of Fuel Leak and Fire Hazard (Recall Alert), Western Gas Recalls to Inspect Propane Gas Due To Fire and Burn Hazards, Matrix Fireworks Recalls Fireworks Due to Violation of Federal Standard; Explosion and Burn Hazards, Wholesale Fireworks Recalls Fireworks Due to Violation of Federal Standards; Explosion and Burn Hazards, Fireworks Over America Recalls Fireworks Due to Burn, Fire, Impact Hazards, Manhattan Toy Recalls Activity Toys Due to Choking Hazard, Explosion Hazard Results In Recall Of Honeywell Heating Gas Control Valves-- Investigation Continuing. Before replacing the burner, I highly recommend you to clean the burner. Returned gas valves were tested for leakage on air at 21 in. When looking for the valve and model number, consumers should be careful not to use matches or any other ignition source which could cause any accumulated gas to explode. SKU: 100112338 (8) In Stock. Those flashes, or blinks, indicate the operation status of your water heater. When this happens, the gas valve closes, extinguishes the pilot light and your water Dont forget to clean the air intake screens as well. Recalls Ultra-Low NOx Water Heaters He says Rheem has offered no guidance on how to handle the claims and has issued very few credits. For unknown reasons, sometimes these gas valves go into High Temperature Shutdown status and shut off the gas valve, which extinguishes the pilot light. Honeywell Water Heater Pilot Light Models sold by HVAC Contractors have a flip down door that covers the four buttons. Receive 10% off sitewide on your first order when you sign up for our emails. WASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating appliances fueled by LP (Liquid Propane) gas because they may create an explosion hazard. U.S. Consumer Product Safety Commission VIEW REPLACEMENT. Where it all comes together. Testing the water temperature sensor electrically will help you figure out whether the sensor is at fault or not. The recalled fireworks are overloaded with pyrotechnics intended to produce an audible effect, violating the federal regulatory standards for this product. Call or send us a message anytime. All recalled R110 gas valves have a date code of 0531, 0532 or 0533. WebIn a tank-type water heater, the burning gas heats up the water inside the tank. Leave the knob in the VERY HOT position for 10 seconds. Because LP gas, unlike natural gas, is heavier than air, it may accumulate near the floor. CSA International is a division of CSA Group , which consists of CSA International, CSA , a developer of standards and codes, and QMI for management systems registration. 6 on Clayton Co. Sheriffs most wanted list, Former Carroll Co. medical technician fights for her life after suffering multiple seizures, 1 dead, 2 arrested after shooting at East Point MARTA station, police say, Sign up for Atlanta News First Newsletters. Later in afternoon some hot water read more Honeywell voluntarily initiated the gas valve recall in March 1980, and have contacted LP gas suppliers nationwide, who in turn have contacted LP gas users. Once the company received the Rheem credit, they should have deducted it off the customers bill. Next, remove the burner from the unit. Screws on some valves may be susceptible to breaking. It is alleged that in certain circumstances the valve may have failed, allowing LP gas to leak. All rights reserved. Have the model number and serial number of the water heater ready. Turn the temperature control knob to Off for 5-10 minutes. The air intake is located on the bottom or side of the water heater and may need to be cleaned out in order for the pilot to stay lit. What you need to do now is- compare the resistance output with the expected resistance at different temperatures mentioned in the manual. Honeywell Water Heater Status Light Codes [Explained] Cellular Antennas. If the gas is exposed to an ignition source such as electric sparks or matches, an explosion may occur causing property damage and personal injury. In a number of these incidents, it is alleged that the valve may have failed allowing LP gas to leak. If the reading goes out of range, you must replace the thermopile. Reliance Water Heater 9007876 Gas Thermopile Assembly: https://amzn.to/3cXANCq(If you have a Reliance water heater and need a thermopile, it's cheaper to purchase the entire pilot assembly, which includes the thermopile, pilot and igniter, on Amazon than it is to purchase the thermopile alone. Just relight the pilot by following the steps described in the manual. Gas Control Valve Kit (Natural Gas) Brand: AO Smith. Water Heater Controls. 4 consecutive flashes every three seconds of the status light indicates your water heater goes into the High Temperature Shutdown mode. The 4 flashes at the LED status light indicate that your water heater went into High Temperature Shutdown mode/status and shut down, or stopped working. WebWASHINGTON, D.C. (Jan. 15) -- The U.S. Consumer Product Safety Commission announced the recall of more than 200,000 gas control valves used in heating appliances fueled by LP (Liquid Propane ) gas because they may create an explosion hazard. WebThe gas valve on the gas supply pipe may be shut off. Honeywell Gas Control Valve - Water Heaters Installed by But, if your water heater does go into High Temperature Shutdown again, you will know how to override and reset the error code and fix it yourself. As I mentioned earlier, status light blinking 1 time every 3 seconds is normal. In other words, you dont need to take any corrective actions. The recalled valves were manufactured between July 25, 2005 and August 14, 2005. Once the pilot light comes on, turn the temperature control knob to Very Hot position and count 10 seconds. Fu San Machinery Recalls Low Lead Ball Valves Installed in Flammable Gas Lines Due to Fire and Explosion Hazards, Fisher Controls International, Inc. Customers charged hundreds of dollars for defective water heater fix, How much did you say that water heater repair bill was, $885? Detach every connection that leads into the gas control valve and remove the burner. Resetting the Honeywell Gas Water Heater is just a piece of cake. CSA Group 416-747-2620 Order by 5PM, receive 53 by Friday. To test the thermopile voltage, pull out the bottom access cover from the unit. Thats important to note because when you get to step 3, below, you should see 4 flashes on the LED status light after you light the pilot light. ATLANTA, Ga. (CBS46) - It was still freezing outside when Mike Obriens 2-year-old Rheem water heater failed. Attorneys working with ClassAction.org have reason to believe the plastic temperature sensor, which is inserted into the water heater and gauges how warm the water is, contains a defect that allows a pin-sized hole to form. To test the temperature sensor, turn the gas supply off to the unit and disassemble the gas control valve. Afterward, disconnect the two wire connectors that lead into the control valve. How to Tell If a Honeywell Gas Valve Is Bad | Hunker If the status light is flashing 1 time every 3 seconds, understand the water heater is functioning correctly. Even though Rheem is offering plumbers $100 credits for labor, Cool Air Mechanical said $100 is not enough to cover the overhead expenses. Shank Length - (NG) for Sure Comfort Water Heaters Compare Model# SP10963D Rheem PROTECH 3/4 in. In cooperation with the U.S. Consumer Product Safety Commission and the Electrical Safety Authority (ESA) in Canada, today we are announcing the voluntary recall of certain electric baseboard and fan heater thermostats (model numbers T4700, CT1950 and CT1957) sold from 2000 to 2007 under the Honeywell and Cadet brand names. Care for your home like it cares for you: As one of the family. Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC. The recalled water heaters are white with a red Giant logo decal on the front. A quick note before we get to the steps to fix the problem. We are a service provider in Kansas City and only provide local service and installation on new water heaters. No gas to the gas valve means no flame to heat the water. If you click on one of the links and purchase a product, I will receive a small commission. Note: Individual Commissioners may have statements related to this topic. In a number of these incidents, it is alleged that the valve may have failed allowing LP gas to leak. Turn off the unit by setting the gas valve to the off position. Turns out, the 6-consecutive flash every 3 seconds indicates the burner is at fault. Because LP gas, unlike natural gas, is heavier than air, it may accumulate near the floor. He had two choices, take a teeth chattering cold shower, or pay the plumber $885. The R110 Gas Control Valves being recalled are installed on natural and liquid propane (LP) gas water heaters. If the Status light blinks two times consecutively every 3 seconds, its because of either low thermopile voltage or you forget to turn on the main valve. Obrien is one of hundreds, perhaps thousands, of Rheem customers who bought new water heaters with defective gas control valves. Note the resistance of the sensor and measure the water temperature. Dollar Tree has 9 volt batteries for a dollar. Honeywell Gas Valve WV8840C1406: https://amzn.to/3GNlCtFeBay is a good source to find pre-owned and new Honeywell control boards and gas valves. The thermopile is working still as the pilot light comes on so I am pretty confident it is the Honeywell Gas Valve/Thermostat that is broken. You may change your preference at any time as described in our Cookie Policy. There are several reasons this valve may stop working properly. Models sold at Retail Outlets have a full cover with four exposed buttons. ( 70) In Stock. Just follow the troubleshooting tips I mentioned to solve the issue. Ensure you detach everything that leads into the gas control valve. If you find no leaks, refill the unit with water. Single-stage Programmable Thermostat Support, Pro 2000 Horizontal Programmable Thermostat Support. The LED indicator helps you troubleshoot the issue by reporting a number of flashes. The handle of the valve should be parallel to the pipe. Theres an easy 5 minute fix to get your water heater working again. See current discounts, promotions and bundles, Find rebates and rewards for upgrading to a smart thermostat. Robertshaw has not received any reports of incidents of leaking gas or any reports of injuries. The Honeywell gas valve went into High Temperature Shutdown mode. Mainly, this blinking status light code will occur if the gas control valve is at fault. 2023 CSA Group Testing & Certification Inc. All rights reserved. Recalls Gas Regulators For Leak Hazard, Honeywell Recalls Gas Valves Used in Decorative Fireplaces and Stoves Due To Burn Hazard, Robertshaw Controls Co. Now, use a vacuum cleaner attached with an extension. The Honeywell gas valves that have this common problem will likely again go into High Temperature Shutdown status if you have your temperature control knob set at any temperature setting above Hot.. You can see the pilot light come on and it ignites the burner. The gas controls were also sold separately through gas appliance service providers. No worries though. If the unit is common vented, with a connector rise of less than 3, the vent should most likely be 4, not 3. Great job! If the reading is not okay, the temperature sensor is at fault. Turn the temperature control knob to the OFF position. The steps should not take you more than 5 minutes to complete. If filed and successful, a class action lawsuit could provide compensation to people who had to go out of their own pockets for repairs to their hot water heaters and surrounding property. Gas Now, you have a working water heater. If you see bubbles, you have a leak. Theres a common problem with some Honeywell gas valves that operate some water heaters. When you see the 4 flashes at the LED status light, immediately turn the temperature control knob to the VERY HOT position. 7 Replace Gas ValveOverall failure of the gas valve and will usually require replacement. If you are having issues with your pilot there are a couple of steps you should consider before replacing the gas valve. Now, turn the temperature control knob to the Very Hot position right off the bat. Sorry, something went wrong. Honeywell has sold over 77,000 T4700, CT1950 and CT1957 electric baseboard heater thermostats, and Honeywell has analyzed 13 returned products associated with reports claiming overheating, including varying degrees of smoke damage. Detach the gas control valves every connection and carefully remove the burner. Product Recall Information | Resideo 4 Flashes = Temperature Exceeded If problem persist you will need to replace the thermopile. The maximum horizontal span for 3 vent pipe is 48. PLEASE DO NOT CALL THE LOCAL NUMBER FOR KC WATER HEATER FOR TECHNICAL SUPPORT! A models require a transformer not used in B models. Culprits like overheating or wiring issues are to blame first if the temperature sensor goes bad. The engines have a faulty fuel cap, which can allow over-pressurization in the fuel tank, posing a risk of a fuel leak and fire hazard. Now, turn the temperature control knob to the HOT position for 10 seconds. You can see the written statement from Rheem that they pay for parts and labor, Mike said. Now, you can turn the temperature control knob to your desired setting, and you will hear the water heater burner ignite. Because the control board is not operating, you wont be able to see any flashes at the LED status light to help you determine what the problem is with your water heater. Not sure how Resideo can work in your home? Natural Gas Valve for Gas Water Heaters Compare Loading Recommendations Loading Recommendations Explore More on homedepot.com Bath Shop Bamboo Freestanding Shower Seats He obtained his Bachelor of Science degree from the University Of Texas at El Paso. To locate the valve, consumers may have to remove the access panel on the front of their heating appliance. The valves being recalled were manufactured from 1966 through 1972 and distributed to a variety of manufacturers for use on their LP fueled heating appliances which were principally central furnaces, but also boilers, unit heaters, conversion burners and space heaters. Often blamed on sediment in the tank, the 4 flashes is one of the most common problems with the Honeywell gas valve. I have a Reliance brand, 40 gallon, natural gas water heater with a Honeywell gas valve, model WV8840B1109, and it has this common problem. This has happened to us twice and both times has resolved the issue. 5 Flashes = Sensor Failure No Flash = Pilot not lit, not enough power. You just saved yourself the cost of a new gas valve or a new water heater and/or the cost of paying a plumber to fix something you could, and did, fix yourself. WebGas valves control the flow of gas from the gas supply line into the heating unit. Overloaded fireworks can result in a greater than expected explosion, posing burn and explosion hazards to consumers. CSA International can be found online at www.csa-international.org, Anthony Toderian Basement Watchdog Battery Alarm Add Distilled Water, Basement Watchdog Battery Alarm [Corroded Terminals Or Bad Battery], Basement Watchdog Pump Was Activated Alarm. I did not see that one, the employee responded. WebDelta SIT Gas Control Valve with 0.75 in. A models are 2-wire and B models are 4-wire. Count 10 seconds. CPSC has been informed of 28 explosion incidents involving LP fueled appliances which have occurred since February 1972, in which Honeywell valves, which are a component in an overall furnace system, were present. Once CBS46 got involved, the company issued Mike a full refund. 4330 East-West Highway Bethesda, MD 20814, Contact Us: 800-638-2772 (TTY 800-638-8270) WebThis is a BRAND NEW Honeywell Gas Water Heater Control Valve. Likely though, if your water heater has gone into High Temperature Shutdown status, you wont see any flashes on the LED status light. The Commission is seeking complaint and incident data concerning gas control valves and encourages consumers to report this information to the U.S. Consumer Product Safety Commission's toll-free hot line at 800-638-2772. The product is labeled as a fountain but functions similar to an M-80 or other large firecracker, which are illegal. 2 Flashs = Thermopile low voltage Honeywell Water Heater valve problems WV8860C1008 Guy's, I have a newer water heater $ Rheem 40 gallon 38,000 BTU Ultra Low NOx model number To fix this water heater problem, you must replace the sensor. So why was Mike charged $885? When looking for the valve and model number, consumers should be careful not to use matches or any other ignition source which could cause any accumulated gas to explode. What do plumbers charge for the repair? CPSC does not control this external site or its privacy policy and cannot attest to the accuracy of the information it contains. Next, go forward to check the thermopile if the gas valve remains in the on position. If the tube gets restricted, you must clean it so that condensation can easily drain through it. Recalls: Gas Control Valves :: Consumer Recalls :: Justia Inc The valve controls temperature, but it also ignites the pilot light. If the wiring is okay, you should inspect and replace the gas control valve. Honeywell Water Heater valve problems WV8860C1008 - HVAC This site participates in various affiliate programs and is compensated for referring traffic and business to these companies. These incidents resulted in 5 deaths and 21 injuries. More If you are still in possession of your electric baseboard heater or fan thermostat, please discontinue use immediately by setting the thermostats to 45 degrees or turning them off. 10. The R110 Series Gas Valves that are being recalled are installed in natural and propane gas water heaters. Then, count from 1 to 10. How Do I Reset My Honeywell Gas Water Heater? To locate the valve, consumers may have to remove the access panel on the front of their heating appliance. Get 53 Fri, Apr 28. Keep in mind; the LED will continue to blink 1 time every 3 seconds when the unit is in the idle mode. More options available. In this article, what I am going to cover: The status light on a water heater means either the unit is operating normally or its malfunctioning. Honeywell WT8840B1000 Water Heater Gas Control Valve, NAT 160 Degree F 1" Cavity 4.5 (1,416) $15471 FREE delivery Apr 13 - 18 More Buying Choices $117.61 (38 used & new offers) working with ClassAction.org are no longer investigating this matter. Count for 10 seconds. Now, get a multimeter and set it to Ohms. Then, remove the gas control valve from the unit and install a new one. In my particular case, I think the water heater stopped working because we had a heat wave for a couple of days, with temperatures reaching about 108 to 110 degrees. The valve itself may have simply worn out or may be damaged due to basement seepage or submersion. At this point, you should see 1 flash at the LED status light which indicates your water heater is in Normal Operation status and working properly again. The error codes and flashes help you to understand what the problem is when your water heater isnt working. The thermostat contains a relay used to turn on the electric baseboard heater that may not function properly, causing the thermostat to overheat. It's about $7.00 at Harbor Freight. (Note: If you set your temperature control knob above HOT, your water heater may stop working again, at some point, and go into High Temperature Shutdown again. Takagi Water Heater Error Codes [Ultimate Guide]. Cool Air Mechanical and Plumbing charged him $400 for the part and $485 for the labor. Once you remove the gas control valve, you can see the temperature sensor attached to the backplate of the unit. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually.
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