Please note, the Car Rental Company is not obligated to wait for your arrival, and if you fail to arrive at the pick-up station at the time indicated in the voucher, it may constitute a No-Show on your part. If your flight is delayed or cancelled, please call our customer support team or the car rental company as soon as possible. It goes against our guidelines to offer incentives for reviews. By using our website, we assume you agree to our. Visit our website and check out our best deals. However, this is not true. They said it says credit card and since the wife did not follow those instructions they consider it a no show and therefore NO REFUND.This is classic Rip-Off 101 and I hope the feds or BBB brings legal action to help vulnerable consumers or shut this company down. The Car Rental Company reserves the right to refuse to rent a car to any customer who fails to arrive on time and does not have the necessary documentation and a credit card with enough funds. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget. They charge you roughly 10% down an only if you cancel it 48 hours ahead of time do you get your money back. doug foster architect aylesbury Wisecars protection package On collection, your rental car will have a certain amount of fuel, which will be marked on your Car Rental Agreement; return it with the same amount of fuel as you collected it with. very easy and you actually see what you are paying for before you get my credit card#. Usually, you can cancel your booking up to 48 or 24 hours before the pick-up. Dominic was very helpful and was able to find us a car at a reasonable rate for the destination of our choice. We offer a price comparison of major and independent car rental suppliers around the world! Moreover, check what sort of specific documents thecar rental companymight require in the voucher or in. Please note, Terms and Conditions vary per Car Rental Company but these will be clearly communicated during the booking process. Your voucher is normally issued 48 hours before the pick-up time. I was looking for an affordable long term car rental. You can contact our 24/7 customer service through support@wisecars.com or calling our number (646) 813-0129. If your additional driver is under 30 or over 65, please check your car's terms and conditions. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, neither costs for the loss of car keys. The Car Rental Transaction is subject to the terms of the Car Rental Agreement executed between you and the Car Rental Company at the time of the pick-up of the car. There's no penalty for returning a car early. Some Cookies are strictly necessary for the website to function correctly and others are there to improve our websites efficiency and the user experience. Voice your opinion today and hear what 12,987 customers have already said. You can safeguard yourself against such extra expenses by purchasing one of our DeductibleProtection Products before your rental begins. There might be differences based on offers. Please reach out to support@wisecars.com for assistance.I sincerely apologize for the inconvenience.UPDATE:One of our agents has sent you a refund form for the extra taxes and fees which were supposed to be included in the pre-paid rate. I rented a car in Campo Grande, Brazil through Wisecars. It is becoming a common practice in many locations that car rental companies implement the "full tank/empty tank" car rental policy. If you want to add someone as an additional driver, they will need to be with you when you go to pick up your car. Renting a car and want to make sure you know how car rental works? Wisecars does not take responsibility for partners response times. Replies to negative reviews in < 24 hours. Please reach out to support@wisecars.com for assistance.Regards.Rachel from Wisecars. Looking forward to a great car rental experience. Wisecars offers access to a rental car at competitive prices, and the booking process is hassle-free. Please note that the car rental contract at the offered price will not be concluded until your booking has been confirmed and the necessary payment received. Incomparable prices. I was ignored! If you do not reply within 15 calendar days to any of Wisecars emails, the case will automatically be closed without any resolution and/or compensation. You can share your code in your MyWisecars self-service account via email, Whatsapp, Facebook, or just by copying the code. Email Protect your account with two-step authentication Wisecars Reviews - 69 Reviews of Wisecars.com | Sitejabber Wisecars.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Hello Mr Tausif Thank you for rating Wisecars, After checking your reservation with the number 31421302 we can see that you had access to the T&C of the supplier were it was noted Under the Section Payment Conditions The following credit cards are accepted: Visa, MasterCard, Diners Club. If you have shared your own referral code at least once, you will get 1% back on your own booking value after you have returned your rental vehicle. With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). By far the worst customer service I have experienced in my life.I booked a car through their website for an airport pick-up. If you are involved in an accident, the local police and the Car Rental Company must be contacted. Here's a great travel tip that gets me out of trouble in these situations: Book the car for 7, 10, or 14 days. charges that are not related to damage repairs, such as any administration fee; costs for the repairs that are not approved by the Car Rental Company; cleaning charges or costs for damage to the cars interior (unless caused by a collision); costs for the damage to / loss of child seats, GPS devices, or other extra equipment; car theft if the keys are left in the vehicle or if due care and attention is not taken. Months have gone by with multiple emails. Read Customer Service Reviews of www.wisecars.com - Trustpilot By using our website, we assume you agree to our. available for purchase from the car rental company, or. We offer a price comparison of major and independent car rental suppliers around the world! But since the actual rental company Fox Cars confirmed that they will not charge Wisecars for anything, Wisecars agreed to re-imburse me with a 75% voucher, valid for 2 years. Reviewers satisfied with Wisecars most frequently mention customer service, and rental process. Wisecars does not own any physical locations or offices. ! You are given the car with a full tank of fuel and asked to bring it back with a full tank of fuel. In all these cases, you will receive no refund of the money you have paid. Car Rental Company coverages usually do not cover damages to the tires, car glass and undercarriage, nor costs for the loss of car keys. Manage Bookings Online - Wisecars - Wisecars We're here for you always!Have a nice day.Kind regards,Rachel from Wisecars. The automotive images contained herein are owned by izmo, Inc. and are protected under United States and international copyright law. Martin took care of the time change immediately. Date of experience: 01 April 2023 Reply from Wisecars 6 days ago Dear Lynn, Thank you for your 5-star rating! They were offering all sorts of extras to which I said no, Ie pay for toll roads and what I thought was extra insurance and roadside assistance. Legit Customer Reviews of Wisecars | ComplaintsBoard However, please keep in mind that any changes that you make to your booking will probably change the rental price. Do you agree with Wisecars's 4-star rating? poochon puppies for sale in nebraska; Tags . My most sincere apologies for the trouble this is causing.Regards,Rachel from Wisecars. We may change these Terms of Service from time to time and you are advised to check the website to consider any changes to these Terms of Service which apply to you. A fair fuel policy means that you return the car with the same amount of fuel you picked it up with. Please note, Wisecars Protection Package does not cover damages to the clutch, upholstery or any towing fees. Hello!Thank you for the kind message.We're more than happy to hear that you were pleased with the interaction with one of our agents. Once your friends have opened the link with your referral code and logged in to their MyWisecars self-service account, they will receive 15 USD rental credit if they do not have any previous bookings with Wisecars. Worst car hire company i have used in over 40 years of travelling around the world. No hidden fees. Wisecars is an independent travel broker who does not represent any particular car rental company. I highly recomend this web site for needed car rental. Terms of Service - Wisecars If you are not satisfied with any aspect of our service or products you can tell us about your experience in the following ways: Please note that we might request you to contact us additionally via email if you initially contacted us via telephone or messaging platforms and include a reproducible statement about the complaint with any applicable documentation attached. Read Customer Service Reviews of www.wisecars.com - Trustpilot We use dedicated people and clever technology to safeguard our platform. If you fail to act accordingly, the Car Rental Company may charge you for damages incurred to it as a result. Andra You helped me very well.This is an honest society friendly and helpful! provided by the customer's credit card company. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com A Review of Kayak: Should You Book Your Travel There? - Forbes wisecars cancellation You will have to leave a deposit for the fuel. I booked online but called to ask some questions before booking. Fill in your personal information and state what you wish to cancel or amend. When I do receive a response (usually only when you call; emails dont seem to get a response), its always that it will take just a little longer than the previous rep had promised. Still no refund. Dominik was super friendly and effective. Total lies and fabrication. They have responded with same rubbish. Thanks for sharing your rating with us and the community.Have a nice day!Kind regards,Rachel from Wisecars. We respect and take the privacy of our customers very seriously, which is why we do NOT sell or rent any information collected through our website to third parties. received payment confirmation immediately after booking. The Wisecars voucher must be presented to the Car Rental Company when picking up your rental vehicle. Best price for renting a car at Phoenix International Airport. This includes any event that is beyond the reasonable control of the party in question such as acts of God, riot, war, malicious acts of damage, fires, or natural disasters such as extreme weather conditions or electricity supply failure. top junior tennis players australia 1 (732) 688 - 7670; dundalk democrat court cases; performancemanager4 successfactors login sobeys Claims will be reviewed and a decision will be made within 28 calendar days from the date the claims were received. Please read the following to know what is included/excluded in our coverage offers. Amendments can only be made up to 48 hours before the pick-up time. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com As with any amendments, just scroll down to the bottom of this page and create a support ticket. With Wisecars Protection Package: you can cancel your booking up to 2 hours before your pick-up time with a refund excluding the value of the Wisecars Protection Package; If you're in the 21 to 25 age range, you will likely have to pay a young driver fee. Please keep in mind that different Car Rental Companies have different requirements for accepted methods of deposit authorisation and payment. If you don't have your own protection, the supplier may offer you to purchase local mandatory insurance. If not, you will need to purchase the cover at the car rental company counter. He is a very good representative for your business! poshmark shipping label no printerikos andalusia frescoikos andalusia fresco If you do not bring it back with a full tank, you may be charged a refuelling charge plus an inflated cost for the missing fuel. Only when all documents are present and severe negligence can be excluded, a refund will be processed. | Read 10,941-10,953 Reviews out of 10,953 I booked a car through their website for an airport pick-up. Please keep in mind that any changes that you make to your booking will probably change the rental price. Powered by, We use cookies to give you the best experience. Took out Excess Protection cover and had to make claim. If that's the case, our team will investigate the situation and you will be refunded the extra charge.Unfortunately, it is hard to comment on this situation as I could not find your booking. Contact Wisecars Customer Support - phone, email or messages Formule de protection de Wisecars (rserve aux rsidents des Etats-Unis louant une voiture aux Etats-Unis) La formule de protection de Wisecars garantit votre protection en cas de problme. If you do not return the car with a full tank of fuel, you may be charged a refuelling fee and for the missing fuel at an inflated rate. Wisecars tip Always check if the fuel level is the same on the rental car as it is on the rental agreement before you leave the rental office. Report inappropriate content Danny D 1 post 1 review 127. All of our rates are inclusive of all taxes and fees, so this is a very peculiar situation.Clients that choose a pre-paid deal don't have to pay additionally for taxes and fees at the pick-up. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com If you have bought the Wisecars Cancellation Protection and/or the Wisecars Protection Package you can cancel with a refund until 2 hours before the pick-up time and receive a refund minus the amount paid for the products. Wisecars is not liable for services or bookings not fulfilled due to force majeure. These Terms of Service, together with our Privacy Policy and Cookie Policy, constitute our agreement with the user (collectively you and your) of the services we provide in mediating car rental. We offer free 48h cancellations for all of our bookings. We are committed to the spread of knowledge and positive vibrations on the public airwaves I am hoping the rental process is just as smooth. Cheap, hassle-free, friendly staff and got a free upgrade which was an added bonus. The Fox attendant says "No worries, this happens all the time. By using our website, you are declaring that you accept and understand all aspects of our Terms of Service and the Privacy Policy of our website. All this experience and expertise is aimed to ensure you get the best experience. Information about insurance will be stated in the cars terms and conditions that are made available to you on Wisecarss website while booking the vehicle. It goes against our guidelines to offer incentives for reviews. They will do this by keeping some or all of your deposit, and, if necessary, by charging your credit card. Wisecars.com Reviews - www.wisecars.com | Car Hire | Review Centre wish to cancel your booking but do not tell us until your rental is due to start; fail to pick up the car at the arranged date and time; fail to provide the documentation that is required to pick up the car; fail to provide a credit card in the main driver's name with enough funds to cover the deposit. We're sorry to hear that the booking process did not meet your expectations.We offer free 48h cancellations for all of our bookings. You can also check this information on the Supplier Terms and Conditions at the bottom of the page.Unfortunately, we cannot refund you for any extras accepted at the pick-up. The permit you may need depends on which country youre visitingand how long youre staying. It is entirely up to the Car Rental Company whether they decide to do so or not. For a confirmed booking, if the local provider is unable to perform its obligations in providing the vehicle due to insolvency, we will do our best to redirect your booking to another Car Rental Company. Dear Yusuf,Thank you for taking the time to leave us your feedback!It's great to hear Dominik could help you resolve all of your doubts, we're always here for you if you need further help.Have a nice day!Kind regards,Rachel from Wisecars. Excellant servies, meeting demand, every thing was ok, and special thanks for support team due the speed in answer any thing. The booking process was quick and easy, and I appreciated the transparency in pricing. It is highly recommended to call the police even for the smallest of damages. You have a guaranteed booking with us and with one of our trusted premium suppliers. Stay away! With Wisecars Cancellation Protection, the cancellation time frame will be extended to 2 hours before your pick-up time. Published by at 14 Marta, 2021. In the event that your booking is cancelled by the Car Rental Company, a full refund will be made to the person that originally paid for the booking. Please note that certain Wisecars products such as the Cancellation Protection (extends the cancellation window up to 2h before the pick-up) or the Wisecars Protection Package are non-refundable as per our Terms of Service accepted by you during the booking process. Ease of booking and finding a much cheaper rental was a definite PLUS! Yes. You will receive a full refund if you request the cancellation 48 hours before the pick-up time. In the event of a breakdown or an accident, you must contact the Car Rental Company immediately for instructions and assistance. Pricing is good.Will have to see after the trip to have final saying of the package. 6 Can I rent a car with a debit card through Wisecars? Was told it was cancled and credit card will show refund in about 5 days. Worst customer service. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com | 492 of 547 Vehicles & Transportation Vehicle Rental Car Rental Agency Wisecars Wisecars Reviews 12,952 Excellent 4.5 VERIFIED COMPANY www.wisecars.com Visit this website Write a review 4.5 MM Mateo M 3 reviews NL Oct 18, 2018 Invited SIMPle and fast Please check if the confirmation email is not in the "SPAM", "Junk Mail" or "Unwanted Mail" folders of your email account. Replies to negative reviews in < 24 hours. I advised this was not how it was said to me! Everything was solved in a single phonecall. Dollar charged me for all taxes (about 40% over what had already been paid) and Wisecars have not been able to resolve the issue in the past three weeks. At the car rental pick up, I was requested to pay a total of BRL 2,643.48. The website's interface is user-friendly, making it easy for users to search for the perfect rental car based on their preferences and budget.One of the best things about Wisecars is that it offers a vast selection of rental cars from various rental car companies, making it easier for users to find a vehicle that meets their needs. Wisecars will process your cancellation refunds in 7 days. Total malpractice. Most car rental companies require the rental car to have Collision Damage Waiver and Theft Protection. At the end of the rental period, you must return the vehicle undamaged and in a clean condition to the correct location and at the agreed time. As long as you read all of the terms and conditions, and abide by them, you will have a seamless experience. Wisecars Reviews | Read Customer Service Reviews of www.wisecars.com 00 for a booking that I cancelled a month in advance is just a shady policy!!! My rental is in June. your cars pick-up and drop-off documents which clearly show the new damage subject to the charge by the Car Rental Company; photo evidence showing the damage to the car; proof of the repair costs from the Car Rental Company; evidence of payments deducted from your payment card by the Car Rental Company; the Car Rental Companys accident report form; your bank account details, including the account holder's full name, the account number/IBAN, banks name and postal address, SWIFT code or any other coordinates necessary for international bank transfers (if you provide incorrect bank details, a fee of EUR 25 will be deducted from the compensation for each repeated bank transfer made before the correct bank details are received). Im from Puerto Rico my experience was awsome got a real good deal on a 14 day rental to travek from nevada to california and back. Fast response to my request.Needed the vouchers so sent email. Don't hesitate to call or contact us through support@wisecars.com if you need further help!Have a nice day.Kind regards,Rachel from Wisecars. However, you will not be entitled to a refund if: Please check if you provided the correct email address. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, you must notify Wisecars within 24 hours of the date on which the incident took place and no later than 48 hours after the rental period is completed. You can also find this information on the confirmation voucher. Please note, if an accident is caused by your negligence or in any other circumstances in which the insurance coverage of the insurer is excluded, you shall be responsible for all the damages incurred to the Car Rental Company. From start to finish, everything was seamless and stress-free. Please keep in mind that inclusions may differ between car rental companies. Verification can help ensure real people write reviews about real companies. Both our Terms of Service and those of the Car Rental Companies we work with contain some exclusions and limitations of liability. DeductibleProtection covers theft, vandalism, and damage to the vehicle, including: Wisecars DeductibleProtection products do not cover the following: Should your vehicle get damaged during your rental, youmust notify Wisecars within 24 hoursof the date on which the incident took place and no later than 48 hours after the rental period is completed.
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