Clipper patrons must tag their Clipper card before boarding a light rail vehicle. After receiving your card in the mail, you can set up an online account by calling Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929). When you board or tag on, you are charged the maximum fare, and when you tag off, the difference between the maximum fare and the fare you should pay is credited to your card. What happens if my transit benefit order will exceed the $300 cash balance limit? May ride VTA Express Bus service without an upgrade, One pass is good for eight hours from the time of purchase, After the fun, just hop onboard youll already have your pass, Passes are 25% off of the regular Day Pass price from groups of 100 or more., Passes come in multiple day options (1-Day, 3-Day & 5-Day) for varying schedules.. Can I load value on my mobile phone at a transit agency ticket office? Overview. Delivery of further fare policy actions called for in the study is expected over the coming years. A group of 50,000 Bay Area students and residents have been invited to participate in the program, which will offer free access to all bus, rail and ferry services in the nine-county region. For Caltrain and SMART, you can cancel your ride and get a full refund if you tag again at the same station within 15 minutes. (opens in new window). This allows students, teachers and chaperones to ride VTA buses and light rail to museums, cultural events, libraries, and other popular destinations for free. It's simple, saves you money and you can start anytime of the year. Clipper BayPass only provides valid fare for trips on fixed-route transit on transit operators that accept Clipper Cards. I set up Auto-Reload, but its not showing up in my online account. Just load it with any combination of cash value and discounted passes. Picking up your value means loading the value on your card after youve placed an online or phone order. "A" Pass: Muni (includes Cable Car) + BART within SF, . I have loaded a lot of money on a clipper card through the website months ago. Muni Only "M" Pass: Provides unlimited rides on all Muni service, including cable cars. You can mail your card to our Customer Service Center along with a completed Clipper Defective Card Form opens in new window for the card to be tested, or visit an in-person service location. Riders under age 65 with qualifying disabilities can apply for a Regional Transportation Connection (RTC) Clipper card. On most buses and stand-alone readers, you will be shown the amount of your transactions and your balance (or expiration date of your pass). Look for Gary Richards at Facebook.com/mr.roadshow, or contact him at mrroadshow@bayareanewsgroup.com or 408-920-5335. Skip the side navigation menu and go to the main content. Select "Transit card" and "Add Clipper card". Ask Amy: I put a security camera in my room, and what I saw was creepy, 'Total dominance': Steph Curry breaks NBA Game 7 record, leads Warriors over Kings, Ask Amy: My fiancee's family says I'm not invited, and she's going without me, Dear Abby: The reason her fiance hid his phone was something she never guessed, Harriette Cole: My friend's mom didn't recognize me at my job, and she was very rude, Kurtenbach: Game 7 is likely not win-or-go-home for the Warriors it's win-or-break-up, Warriors' Kerr reacts to Giannis' comments on success and failure: 'He's so right', Miss Manners: I don't want to hurt the bride, but I have qualms about the wedding, Do Not Sell/Share My Personal Information. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. After we collect payment, we will send you an email confirming this. Yes, you can set up your Clipper card to automatically reload cash value, multiple passes or any combination of cash value and passes. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. Re- funds are processed on a case-by-case basis, and all card cancellations require a $5 processing fee. Please first contact your institutions transit pass office (likely where you picked up your ID or Clipper Card). He started his journalism career as a sports editor in Iowa in 1975. Lost or stolen Day Passes or Monthly Passes shall not be replaced. Your card should arrive within 5 to 10 days. Scan this QR code to download the app now. BART's HVD tickets, which are good only for BART trips, give you a 6.25% discount: You pay $45 for $48 in value or pay $60 and receive $64 in value. Clipper Card Each teacher is eligible to receive up to two class passes every school year. 2 Hours of FREE Transfers when you purchase a single-ride fare using Clipper. You can use Clipper cards on all Bay Area transit agencies. Riders age 5-18 or 65 and over can apply for a Youth or Senior Clipper card by mail, email or fax. If your card is found to be defective through no fault of your own and you have had it for less than a year, we will replace the defective card and restore your balance free of charge. If its determined that the card has been damaged while under your care, the Balance Restoration Fee will apply. When you first set up automatic loading, the process is not complete until we confirm your payment source is valid and you tag your card to a card reader or fare gate to activate automatic loading. Fares | VTA When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your plastic Clipper card. If you choose to provide bank account information, it may take up to 10 business days for Clipper to collect payment. You have up to 6 months to spend down your balance, so you can load the funds. If you purchase value for your plastic Clipper card online or by phone, it wont be available immediately. If you tag again outside of the cancellation window, you will be charged the maximum one-way fare. New Clipper card app available for WebCurrent Free Muni for Youth participants can continue to use their Clipper card for free fares on the cable car or request a new cable car pass, which is also available to San Francisco youth 5-18, regardless of household income. Gary Richards has covered traffic and transportation in the Bay Area as Mr. Roadshow since 1992. If your next order will cause your Clipper card to exceed the $300 maximum balance, Clipper cannot load the funds to your card. I'd like to plan my visit to the Bay Area in advance. Monthly passes can be purchased on yourClippercard or on the appfor the current month from the 1st 16th via the appor at anyClipperretaileror at a Ticket Vending Machine located in every Muni Metro Station. Your mobile wallet will display purchase options for your selected Clipper card. Sign up forAutoloadand have your monthly pass automatically loaded on yourClippercard each month or make aone-time pass purchase. Otherwise, you will be logged out automatically. Clipper can also be used to unlock Bay Wheels bike share bikes. Select Clipper card and follow the instructions to add a card and load value. Select "Add money" and follow the steps to continue purchasing a card and adding value to it. If your card just doesnt work, call Clipper to check your cards status and request a replacement. Just load your Clipper card with cash, tag it upon boarding, and once youve paid the equivalent of a Day Pass, any further local ridesthat day will be free. 375 Beale Street, Suite 800 If you are setting up automatic reloading (Auto-Reload) with a bank account, allow an additional 10 days for value to be available. Learn how to apply. Phone: (510) 464-6435 We took that balance and put most of it onto our Clipper cards, for the day that we would once again ride the rails. Annual Pass Applicationwith Terms and Conditions. All rights reserved. To use Clipper on your phone, tag your phone by holding it near a Clipper reader every time you board a bus, train, or ferry including when you transfer. You will need to tag your card to a card reader or ticket machine to activate it. Once you hear a single beep that means youve paid your fare and are good to go! You will still need to use your plastic Clipper card for this. To add a card to your Android phone, open Google Pay and click the + sign. Roadshow, Please turn on metering lights to make morning commute smoother: Roadshow, Are LA drivers better than those in the East Bay? They arenot31-day passes. Make sure you always have a current email address on file. What are the age limits for discounted fares? We will automatically send a declined payment notice to the email address in your Clipper account. WebTo add a card to your iPhone or Apple Watch, open the Apple Wallet app and click the plus + icon. /r/BART is a subreddit for any discussion relating to the Bay Area Rapid Transit system. WebOrder your adult card online, buy one in person, or get Clipper on your phone for just $3. to Buy BART Tickets The Clipper card is a convenient and secure way to manage your Bay Area transit fares and transfers in an easy-to-use, all-in-one, reloadable card. You can add a Clipper card to your iPhone or Android phone: To add a card to your iPhone (or Apple Watch), open the Apple Wallet app and click the + plus icon. This means we couldnt process your payment for automatic reloading. Youth, seniors and riders with disabilities can receive reduced fares and passes with a discount Clipper card. Log in to your account to add a Backup Payment method. You can order a card and value online but note we can only mail cards to domestic addresses. Tip: Always Tag Your Clipper Card on Muni (Regardless Can I have more than one card in my Clipper account? Why wasnt I notified this would happen? VTA's EZfare app has been replaced by the Bay Areas regional transit fare payment app,Clipper. If you are traveling on a transit service that charges based on distance or zones (BART, Caltrain, Golden Gate Transit, Marin Transit, San Francisco Bay Ferry, SMART and Sonoma County Transit) you will need to tag your card again at the end of your trip. No, transit agency ticket offices cannot load value to mobile phones at this time. SmartPass Overview | Associated Students - San Jose State University I added cash value to my clipper card online nine days ago, and, according to the Clipper website, I need to "pick up" the value. WebYour Clipper card will not be returned to you. Choose to stay logged in or to log out. It depends on how you buy your pass. How can I track my Clipper expenses? You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. The following MTC programs are designed to ensure compliance: MTC is the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area. Coins You can use any U.S. coin up to $1.00 in value. Have others had this problem with funds being frozen or seemingly disappearing from your Clipper card? If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. Request a Pass for Cable Cars Here (ages 5-18) For more information, visit Sales and Service Locations. Clipper card CALIFORNIA Because the SFMTA is continuing to provide Muni service for essential travel during the coronavirus health emergency, we will not be issuing refunds for monthly passes. Or is this just a screw up that I need to call Clipper and have a human handle? Express bus fare is required for any trip that includes express service.
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