Tq l These machines have a larger touchscreen, allowing for selection of different ticket types and payment methods. Vending machines at stops and stations dont accept cash. It was introduced in 1987 and was intended to be used for only a few years before being replaced. At Park 'n' Ride car parks you can leave your car and transfer to an Adelaide Metro public transport service to complete the journey. A confirmation code will be sent for validation. If you'd like a response, please contact us. Copyright2020. MetroCard Balance Protection Program - MTA Passengers can purchase single trip or day trip tickets or Metrocards, which can store credit for use on multiple journeys. You can watchonline video tutorials about how to validate when boarding public transport. Metrocard is a contactless smartcard ticketing system for public transport services in the Adelaide city and suburbs in South Australia.The system is managed by Adelaide Metro and is usable on their bus, train and tram services.. You dont need an online account to use a metroCARD. If you have an online metroCARD account, it gets updated every night and will show your new balance and transaction history the next day. Visit adelaidemetro.com.au or call 1300 311 108. How should we update you? [5], There are student and senior metrocards available. If you dont pay by the due date, we will cancel the auto recharge and, potentially, your metroCARD. The Adelaide Metro JetBus travels between Adelaide airport and the City. The expiration date is usually about one year from the date of purchase. Trains are equipped with ramps at the front-most entrance to enable wheelchair passengers to board. To update your credit/debit card information, you will need to go through the Auto recharge setup process again on the same metroCARD, using the new credit/debit card information. If you need help with something in person, you can book a time to come to our Customer Service Center. Adelaide has a free City Connector bus service operate in both clockwise and anticlockwise directions in the city centre. How to catch a bus, train or tram - Adelaide Metro, Check if you're eligible for concession travel. Use the Adelaide Metros My next service tool to find your nearest stop and real-time service information. lost or stolen, you have balance protection; Call 511 or 718-330-1234. For more information about visiting Adelaide, visit the Adelaide Metro website. We use both Courtesy Passes and GO Tickets to honor our pledge to keep you moving. Improve this listing. Visit new.mta.info/farehelp. Instructional videos on Adelaide's new smartcard ticketing system, metrocard.Damian explains how to validate your metrocard or metroticket using the 2 types . Many buses and all trams reserve space for wheelchair passengers. You can also check the balance remaining on your card and check transaction histories after you log in. metrocard agents CBD locations and map - Adelaide Metro - YUMPU { They are good for people who use transport frequently. We can transfer credit from lost Metrocards, to replacement ones. Related information metroCARD conditions of use (PDF, 349 KB) Seniors Card How to catch a bus, train or tram Passenger behaviour and safety Public transport apps Make the most of your time in Adelaide with a guided driving tour, such as Adelaide Sightseeings Adelaide City Highlights tour. The City of Adelaides cycling networks make riding around the city easy and enjoyable. Both validators feature indicator lights and an LCD display showing information to users such as ticket type, debited value and credit balance (if any), and errors. Adelaide metroCARD - Adelaide Metro visit us at the InfoCentre Adelaide Railway Centre. Note: your card/pass must be registered to be eligible for replacement. Order an interstate Seniors Card member 14-day free travel ticket. 78 gringoesai 1 yr. ago Say you are from interstate and had no idea. Hi, any customer who performs a remote recharge to their metroCARD via the InfoLine or online will have their recharge amount available on their metroCARD within an hour of performing the recharge. Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. Don't bend or puncture your Seniors Card as this may damage the internal antenna or microchip. Whether Pay-Per-Ride or Unlimited Ride, every MetroCard has an expiration date. Find more information about getting help with MetroCard problems. The South Australian Seniors Card program provides members with a wide range of benefits includingdiscounts and special offers from businesses andfree travel on Adelaide Metro buses, trains and trams. Real-time arrival information for buses, trains and trams, timetables and a journey planner are available online through the Adelaide Metro website or one of the recommended smartphone apps. You have two years from the expiration date to transfer any remaining money to a new card. SA.GOV.AU is licensed under a Creative Commons Attribution 4.0 Licence. The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in among others Montreal, Canada; Houston, Texas; and Toulouse, France. A confirmation code will be sent for validation. Seniors Card members visiting South Australia can also access hundreds of discounts at businesses across South Australia. for members of your family or business), recharge any metroCARDs registered to your account, buy 14-day and 28-day passes for metroCARDs registered to your account, set up, manage or deactivate automatic recharges, update your personal details with us (except your account name), such as your password, credit card, email and phone number. Lost, stolen or damaged metroCARDs - Adelaide Metro You can also ask at a station booth for a postage-paid envelope. Single and day-trip tickets continue to be sold as Edmondson-sized magnetic stripe Metrotickets. Ask the station agent for a postage-paid Business Reply Envelope. U~ _rels/.rels ( MK1!;*"^DMdC2(.3y3C+4xW(AyXJBWpb#InJ*Eb=[JM%a B,o0f@=a noA;Nv"ebR1REF7ZnhYjy#1'7 9m.3Y PK ! }, PSA: The MTA will refund your lost or stolen unlimited - Brokelyn Please tell us what you were trying to do and why this page was unhelpful. Each time you submit the form, well enter your name into a drawing to win free rides. Please check back later to finish subscribing to service updates. There is no time limit on when you can receive your Seniors Card refund. Within the first year after expiration, use a MetroCard Vending Machine to transfer the balance to a new card. adelaidemetro.com.au. The metrocard is only a pain because it's difficult to reload / limited places. iApply SENIOR_123456 Email Address / Seniors Card Login Password Forgot password? You will only need to add credit ($) to your Seniors Card if you want to access the discounted parking at the Tea Tree Plaza Park n Ride. $8.86 per day remaining on your 7-Day Express Bus Plus card. "screenSet": "Aus-V3-RegistrationLogin", In short, unless things have changed since I looked last, there is no way a mobile phone app . More importantly, you'll be giving us valuable feedback that we share with our team to make your commute better. Either: If your registered metroCARD is lost, stolen or damaged, we can transfer any remaining balance to a different metroCARD you own, or you can buy a new metroCARD and we will transfer it to that. You'll need to validate your Seniors Card every time you board an Adelaide Metro bus, train or tram, even though your travel is free. If you need to change a recharge amount, simply setup a new recharge and itll overwrite your old one. You cant transfer or get a refund for time left on an unlimited-ride card. The value on Go-To Cards and passes cannot be refunded or redeemed for cash. Passengers paying using a debit or credit card interact with the PIN pad located towards the centre to process payment. Our subscription service is temporarily down for system upgrades. If youre transferring from an existing metroCARD to a new one (e.g. "registration": { If the issue youre having is listed on this page, fill out and submit the related form. Membership | Seniors Card $4.24per day remaining on your 30-Day card, and. Other ways to apply Start now Transport concessions for asylum seekers Who can apply You can apply if you: When is the best time to visit Australia? To correctly return to normal functionality please ensure you click Leave Preview Leave Preview When you buy a new card, you may also need to pay a bit extra to top up your balance to the nearest $5. If you are a South Australian Seniors Card holder, your user name is SENIOR_, followed by the 7-digit number of your card, e.g. Thanks for your feedbackWe use what you tell us to help improve the website. Youll need to answer some questions to confirm that you are the registered account holder. 2 Follow the onscreen steps to confirm your purchase and add your travel card. discounts and special offers from businesses, free travel on Adelaide Metro buses, trains and trams, Find out about the benefits of joining the Seniors Card program, Seniors Card in other states and territories, Adelaide Hills Visitor Information Centre, Use the service finder to locate a metroCARD agent near you, Find out more about discounted travel with a Visitor pass, Creative Commons Attribution 3.0 Australia Licence, Adelaide Airport Information Desk, 1 James Schofield Drive, Adelaide Airport (open 8am-6pm Monday-Friday), Adelaide Metro InfoCentre at the Adelaide Railway Station on North Terrace, Adelaide, Glenelg Visitor Information Outlet at 1 Moseley Square, Glenelg (open 10am-4pm). The contract for the system was tendered out, and in 2010 was awarded to Affiliated Computer Services using technology used in - among others - Montreal, Canada . There are other services to Glenelg, West Lakes Centre, and Marion Centre Interchanges.You will need a standardMetroticket or metroCARD to board the bus. Lost Card - Metro Transit "profileUpdate": { Phone: 1300 311 108 (metropolitan customers)Phone: 1800 182 160 (regional customers)TTY: 8303 0844Lines are open 7:00 am to 8:00 pm, 7 days a week, North Terrace, AdelaideMonday to Sunday 7:00 am to 8:00 pmSelected special event days 7:00 am to 12:15 amView location map. The service runs every 10-15 minutes from around 7am to midnight. If you wait, you'll lose money for those days you weren't using the card because you will only be refunded from the time you placed your claim through the end of the month (or week, depending). To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting. !ZAq+"KUGKKu-NBR]FnC.zm!f?[N?'`tK;H'H2O" X;"8nt@^q?x}$5!k^+IEL J|7DVN7pH{r@5k%7/ PK ! Printed timetables are available from Adelaide Railway Station, the Adelaide Metro Info Centre, and some shopping centres. We no longer support this browser, so parts of the site might not work as you expect them to. "startScreen": "aus-link-account" metroCARD Account - Adelaide Metro Replacement card Use Seniors Card member online services to request a replacement Seniors Card. If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for aconcession fare. Taking a sightseeing cruise on Adelaides rivers is a great way to see the city. "homePagePath": "/content/australia/en.html", } buy or recharge a metroCARD at many locations across Adelaide, metroCARD terms and conditions (PDF, 349 KB), metroCARD conditions of use (PDF, 349 KB), at the InfoCentre in the Adelaide Railway Station, using a vending machine on-board trains and trams, in person at the InfoCentre at the Adelaide Railway Station, register and manage up to 8 metroCARDs (e.g. These ticket machines are located in the main passenger concourse at Adelaide railway station and in the public bus stop shelter at Adelaide Airport. Thanks for your feedbackWe use what you tell us to help improve the website. Phone: 1300 311 108 (metropolitan customers) Phone: 1800 182 160 (regional customers) TTY: 8303 0844 Lines are . You can also speak with an OMNY customer service representative by calling 511. Follow the instructions on the vending machine screen and dont remove your metroCARD until it confirms the recharge has loaded. When you buy a metroCARD there is an upfront cost for the physical card. Refunds Find out how much you could be saving by switching to public transport using our savings estimator. You can now recharge your MetroCard online! - City of Adelaide - Facebook We process the first claim free of charge. Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time. Problem with MetroCard? Here's How to Get Help - MTA Some websites which are linked to the Tourism Australia website are independent from Tourism Australia and are not under the control of Tourism Australia. After that time, the expired MetroCard must be sent to MetroCard customer claims. If you recharge in person or using a vending machine, your funds will be available immediately. We no longer support this browser, so parts of the site might not work as you expect them to. }, The GO in GO Ticket stands for General Order, which is what we call our plans for work and alternative service. Scroll down and tap Add Card. Your refund will be credited back to that card. You will not receive a replacement MetroCard; your refund will be in the form of a credit back to your credit, debit or ATM card for $4.04 per day remaining on your 30-Day card and $8.50 per day remaining on your 7-Day Express Bus Plus card. Dual-purpose validators have been installed on all buses, trains and trams and will accept both Metrocards and Crouzet tickets. "custEvent": "FYASignUp", You can purchase a regular metroCARD at Adelaide Airport or from participating retailers in the city. If you lose your Seniors Card or it gets stolen or stops working, use Seniors Card member online services or contact the Seniors Card Unit on1800 819 961 orseniorscard@sa.gov.au and a replacement card will be provided to you at no cost. There are a few ways to add credit to your card. PK ! Seniors Card holders: Use SENIOR_and your seniors card number e.g. Metrocards have replaced them, and Seniors tickets have been replaced by the new Seniors Card. You can now recharge your MetroCard online! Have a $5 bill in hand or some shrapnel If you need to add an email address to your Seniors Card account, please contact the Seniors Unit on 1800 819 961. Hope swiping my wallet off the seat of the bus instead of giving it to the driver was worth it. The Seniors Card has the metroCARD technology built in which means you only have to carry one card to access discounts on goods and services and public transport. You will need: Find out how much you could be saving by switching to public transport using oursavings estimator. Look after your metroCARD it can stop working if it is bent, punctured, cut, or exposed to extreme heat or radiation. "FYASignUpDtmConfig": { If you don't live in South Australia, contact the Seniors Card office in your state or territory to find out whether you are eligible. However, having one means you can: Call the Adelaide Metro InfoLine on 1300311108 or visit the InfoCentre at the Adelaide Railway Station to: If you dont want an online account but still want to register your metroCARD for the security and management benefits, call our InfoLine on 1300311108 or visit the InfoCentre at the Adelaide Railway Station for help.
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