Due to Covid-19 precautions, all passengers are required to wear a cloth face coverings while on board our shuttle buses and ferries and at any ticket office. What do I do? Do you charge the same fares for adults and children? Preferred Space reservations may be used for both segments or either segment of a round-trip originating on one of the Islands, or for a one-way trip originating on one of the Islands. The transfer slip must contain the information regarding the person (or vehicle) using the reservation. All smoking materials (including but not limited to matches, cigars, cigarettes, e-cigarettes and pipes) must be extinguished prior to boarding. Are the Steamship Authority's ferries accessible for passengers with disabilities? To be eligible for the auto excursion fare an island resident must have his/her name contained on the towns street list, and provide both a valid MA drivers license and vehicle registration with an island address. We also allow the preferential boarding of vehicles of individuals traveling on a standby basis and who must travel with the vehicles due to their disabilities, in accordance with the guidelines set forth in the Customer Handbook. This special fare may not be used for commercial or business purposes in either direction. From there, enter your cell phone and choose your preferences. Headstart reservations are available to eligible customers who have applied through the mail (addressed to our Mashpee Reservation Office only) or on our website, beginning on a date designated as Opening Day usually during the first week of January. The Woods Hole, Martha's Vineyard and Nantucket Steamship Authority's ticketing operation continued to be affected by . Further, the Steamship Authoritys licensed concessionaire may not serve alcoholic beverages to any passenger while the vessel is at dockside or prior to casting off. The Steamship Authority has the largest, safest and most seaworthy vessels manned by U.S. Coast Guard-certified crews. Firearms, other weapons, explosives, incendiaries and other dangerous articles will not be accepted for transportation except as specifically provided in Part J of the Customer Handbook. The use of all ticket books is restricted to no more than two passenger automobiles, with common ownership and registration numbers that are electronically recorded at the time of the ticket book's issuance. Click here to watch a video on how to change your vehicle reservation online. Should you decide to travel on any of those vessels with a vehicle towing a trailer, you will be responsible for loading and unloading your vehicle safely and quickly within the normal time constraints of the loading and unloading process. Buy Tickets. Responses to Public Comments Received Regarding the Preliminary Report on the Feasibility of Providing Freight Service between New Bedford and Martha's Vineyard, 4. Generally, 10 or more individuals must travel together as a group in order for the individuals to be eligible for this student group fare. From here you can change your personalized password. Your pets are carried free of charge, but they must be accompanied by the passenger who is responsible for their care and conduct during the passage. Mechanical problems forced the Steamship Authority to cancel about 550 ferry trips between Martha's Vineyard and Falmouth in the first four months of this year, an unprecedented total about 15 times the yearly average and one that has officials scrambling as the summer travel season approaches. Nantucket Terminal:Unless you are informed that you should remain at the terminal for possible travel on the next scheduled trip, you must depart with your vehicle from the Nantucket Terminal. Massachusetts law also prohibits passengers from consuming alcoholic beverages aboard any Steamship Authority vessel other than those sold by our licensed concessionaire. SteamshipAuthority1 - YouTube To enroll in either program you will need to fill out the appropriate application and submit to the Reservation Office or Ticket Office by the end of the year. Preview. Vehicle reservations also must be made for a specific vehicle. This summer, the fast boats were cancelled a handful of times based on wind and mechanical issues. No matter what boat you take, it usally takes 35-45 minutes side to side. If you utilize our towing/pushing service, you will be required to immediately remove your vehicle from the terminal upon reaching your destination, or you will be subject to parking and additional charges. We allow bona-fide students and teachers to have off-season permits which are valid for a time period that coincides with thier fall/winter semester. If made within 21 days of arrival a rain-check for full amount, less a 10% service charge, will be issued if the room can be re-rented for entire period. Passengers who refuse to submit to such screening, searches and inspection will not be allowed to board any vessel. If you are traveling in a group with five or more motorcycles, we encourage you to make reservations to ensure that there will be sufficient space for your motorcycles on the vessel. Please contact the Group Sales office at groups@steamshipauthority.com to request an application. Crocker Inn Rates and Policies | Martha's Vineyard In addition, passengers with vehicles traveling on a standby basis have boarding priority over walk-on passengers. In an emergency, the Terminal Agent will first ask for volunteers, informing them when they will be transported if they agree to be bumped from that particular trip. This means that we have not yet completed loading vehicles for that trip and boarding this vehicle will not otherwise affect the loading of the vessel. We strongly recommend that you check current parking availability on our mobile site prior to arriving at a specific parking lot. By Thursday morning more than 24 hours after the cyber attack SSA staff were . Although we consider campers to be commercial vehicles, we have established special commercial vehicle fares for certain vehicles such as campers. How do I access the SSA's News, including Current Project Updates, Board Meeting Summaries and Meeting Notices & Agendas? If you already subscribe to our travel alerts and would like to change you preferences, click on the link "manage your Travel Alert preferences." endstream endobj startxref To travel under the Steamship Authoritys Preferred Space Program, your vehicle must be less than 22 feet in length and listed on your Profile account. Nantucket, MA Total $ 20.00 Other Payment Need high-speed ferry tickets to or from Nantucket instead? 2021 Summer and Fall Operating Schedules Report - report, Appendices A & B, 4b. The tickets or reservations are now good for two years from the date of purchase instead of one to allow for greater flexibility when rescheduling plans. Standby travel is available on the Nantucket route every day of the year. I have a vehicle reservation for a particular sailing. There will be no one-year limitation on that ticket's validity. Customers in either the Excursion or Preferred programs who need to change either their name, address or vehicle information should do the following: Contact the Reservation Office at (508) 477-8600 from 7:30 a.m. to 4 p.m. daily, or by fax at (508) 477-8717, or by email at formsubmit@steamshipauthority.com. 228 Palmer Avenue Falmouth, MA 02540 S.2361 192nd (2021 - 2022) An Act relative to municipal equity in Steamship Authority operations Reservations not changed with one hour's notice can be used to travel standby that day only. Steamship Authority Can I bring a firearm or other dangerous article with me on the ferry? Full Hot Breakfast. Manhattan District Attorney Alvin Bragg agreed Friday night to dismiss his appeal of a ruling that allowed a subpoena for testimony about the criminal prosecution of former President Donald Trump by the Republican-led committee chaired by Rep. Jim Jordan. Seasonal Terminal, 69 South Street If you want to travel on a standby basis from Nantucket, customers must have a paid or pending reservation. Though the second book is sold at a price that reflects no discount from our regular automobile fare, the tickets in that book have no expiration date. Where do I park if I am not traveling with my vehicle to either island? For new vehicle information, send a copy of the vehicle registration to the Reservation Office for processing. Pets are welcome on board our ferries. We will refund each affected customer's one-way fare for both the bumped vehicle and its passengers. All individuals in the group must travel together on the same dates, from the same point of origin to the same destination and back. Vineyard Haven, MA The Steamship Authority (SSA) board authorized the purchase of a third offshore supply vessel with the aid of federal funding to supplement its aging fleet on Monday, November 28, according 2020 Summer Operating Schedules Report, 4a. You may be required to provide documentation of such an emergency before being allowed to use any parking that may be available. 3/4 2 replies 6 retweets 6 likes 2 6 6 Steamship Authority @SteamshipMA 2 Jun 2021 PDF Change, Cancel and Refund Policies for Vehicles - Steamship Authority What happens if I miss the trip for which I have a reservation? Ferry Policies, Forms & Information | The Steamship Authority In addition, travel under the Preferred Space Program may not be used for commercial or business purposes. Nantucket & Vineyard Ferry Frequently Asked Questions - Steamship Authority Travel tips for visitors traveling to Martha's Vineyard or Nantucket. 508-477-8600. Driving Directions: Please note: in some cases, the address provided in the directions may be different from our actual location. Specify Passenger and Vehicle Details | The Steamship Authority Unfortunately, no refund can be issued for an unused reservation that was not cancelled or changed with advance notice. I hereby authorize the Steamship Authority to contact and communicate with any and all persons who might have knowledge of this information for the purpose of verifying its truth and accuracy. These PDF forms may be viewed with Adobe Acrobat Reader . How many Headstart reservations can I make? . When should I arrive at the terminal? Passenger reservations are not needed for our traditional ferries to Marthas Vineyard and Nantucket. Kuribayashi Steamship (9171) Stock Price,News,Quote-Moomoo The customer generally will be issued a full refund less a $10.00 processing fee. Traveling with your vehicle without a reservation is called traveling on a standby basis. What do I do if the parking lot does not have an entrance or exit gate? Due to COVID-19, we have extended the time period in which customers can use a passenger ticket or vehicle reservation. Visit SteamshipAuthority.com/about/doing_business to view the latest work contracts, invitations for bids and awarded contracts. They just retired the Islander, which was decades old. All passenger areas of the following vessels are accessible by elevator for passengers with disabilities: the M/V Eagle, the M/V Island Home, the M/V Martha's Vineyard, M/V Woods Hole and the M/V Nantucket. A regular non-commercial automobile fare is for the transportation of the vehicle only. Standby vehicles that are not transported by the end of the day are required to leave our property when the terminal closes for the night, and they are not given any priority for boarding the following day. https://www.steamshipauthority.com/about/news. 02554, Change, Cancel and Refund Policies for Reservations, Enabling Act of the Woods Hole, Martha's Vineyard and Nantucket Steamship Authority, Rules and Regulations Governing Public Conduct on Terminal Property, College Program Application and Verification, Individuals with Disabilities - Accessibility Pass Application, Preferential Boarding: Certification of Medical Need Form and Summary, Senior Citizen Travel Discount Card for Port Community Residents, Cycle Safety PSA from The Bicycle and Pedestrian Advisory Committee of Martha's Vineyard, Travel Tips for Martha's Vineyard Residents, 2023 Brooks Road/Summer Permit Application, 2023 Yarmouth Off Season Permit Application, Guidelines Regarding Advertising on the Steamship Authority's Facilities, Guidelines for Seeking Access to the Steamship Authority's Public Records, 2016 Approved Operating Schedules with Freight Trips, 2017 Approved Operating Schedules with Freight Trips, 2018 Approved Operating Schedules with Freight Trips, 2019 Approved Operating Schedules with Freight Trips, 2020 Approved Operating Schedules with Freight Trips (updated), 2020 Operating Schedules as modified by COVID-19, 2021 Approved Operating Schedules with Freight Trips, 2022 Approved Operating Schedules with Freight Trips, 2023 Approved Operating Schedules with Freight Trips, 1. Home - The Bridgeport and Port Jefferson Steamboat Company You can provide us with this number when making vehicle reservations either online or by telephone. Yes, to the extent that space is available. 60 0 obj <> endobj Change and cancelation fees are waived for Tuesday travel. At the time of boarding, our terminal employees will also inform the vessels crew of any assistance you will require while aboard the vessel. 99 0 obj <>stream No Ransom Paid In MV's Steamship Authority Cyberattack Nantucket Ferry Cancellation Risk - Nantucket Forum - Tripadvisor If you are planning to take your vehicle to either islandthen you are required to make an advance vehicle reservation. A new reservation confirmation (with the same reservation number) will be issued for any change made to a reservation. In the event a reservation is neither cancelled with at least 14 days advance notice (or with at least 24 hours advance notice for commercial vehicle over 20 feet), nor changed with at least one hour advance notice, nor used as reserved, no refund shall be issued for the reservation. Both run high-speed passenger catamarans with a travel time of approximately one hour. No pets are allowed on any passenger seat or table. The Steamship Authority reported that a "team of IT professionals" has been working to assess the impact of the cyber attack. Hyannis Terminal:If the terminal is able to accommodate the parking of standby vehicles of customers using our drive-on/drive-off services, you may leave your vehicle at the terminal and it will be transported on a standby basis on the next available trip. Fees may apply. One caution: do not underestimate the length or height of your rental vehicle, as that could result in the forfeiture of your reservation. All Martha's Vineyard Ferry Line Schedules | VineyardFerries The Steamship Authority said IT workers are looking into the impact of the attack. I also agree to abide by the policies relating to the resident excursion/preferred space and the Headstart programs. It will not affect the reservations booked prior to the change. Automobiles under 17 feet in length are charged the regular fare. Massachusetts Steamship Authority Target of Cyber Attack - Newsweek For example, you may always change your license plate numbers, add or subtract passengers, and change your reservation to another trip on the same day without any additional charges or penalties. (Some trips, however, may be restricted to vehicles carrying hazardous commodities.) In the event of a disruption in service, customers with reservations on cancelled trips may make new reservations or travel on standby status when service resumes. New Bedford - Martha's Vineyard Freight Service Report - April 12, 2016, 1a. The rate is based on the number of calendar days-or portion thereof-that your vehicle is parked or stored there. 2018 Winter and Spring Schedules Appendices D - I, 2a. Summer and Fall 2023 Vineyard Operating Schedule Report, Freight Tariff MDPU No. Additional Terms and Conditions - Norwegian Cruise Line Hyannis, MA 1 reply 1 retweet 0 likes. Bourne Briefs. Existing vehicle reservations will be honored at Authority terminals, and rescheduling and . Because parking is limited at our Hyannis terminal - especially during the summer season and holiday weekends - we encourage you to arrive an hour before your departure time. How soon should I arrive at the terminal traveling without a car? Can it be towed onto and off of the ferry? The Steamship Authority matches reservations by those three criteria. This cannot be done online. If you are unable to present a ticket for collection upon exiting the lot, we will have to charge you an amount equivalent to the aggregate of the charges that you would have incurred for parking in that lot for each calendar day your vehicle has been there, but no less than for a minimum of 7 calendar days. Fares for the transportation of motorcycles, bicycles, mopeds, golf carts, surfboards (including wind surfboards), kayaks and other large items are established at our discretion. 1. Do I pay a normal commercial fare? Customers need only have their reservation confirmation or reservation number upon checking in at a terminal in the event the terminal employees are unable to confirm their reservations. No. Reply. You can take a car to and from Martha's Vineyard from Woods Hole. These PDF forms may be viewed with Adobe Acrobat Reader. F-113 Effective January 4, 2023, Freight Tariff MDPU No. I have a disability. All pets must be kept on a leash or in a container, and must be under the control of the passenger at all times. for viewing or downloading. If an insufficient number of customers volunteer to be bumped to meet the emergency situation, the Terminal Agent will then bump the lastvehicle(s) which checked in at the terminal for that particular trip. For further assistance, please refer to our customer handbook, available online on our Policies, Forms and Information page, or call (508) 693-9130 toll-free from Martha's Vineyard.
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