If you want to remove anything else, such as your name, you can edit your question by clicking the 3-dot icon just to the right of your question title, then choosing Edit. Did you have both Federal and state refunds? So that adds up to $120 (or $125 if you are in California.). Its on the home screen. Where is MY MONEY(?) Part of the fees deducted will be the service fee for paying out of the Federal refund. Find our contact information including our hours of operation. Since you are posting in a thread titled "Tax Products PE3 SBTPG", I presume you chose to pay your product fees out of your Federal refund and have now received a Federal refund from SBTPG (Tax Products Group.) Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. have never owed any taxes from the irs. what was this deposit for? to receive guidance from our tax experts and community. New Member. If you are also due a state refund, it comes separately. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) They are especially prone to help if you have an economic hardship. what is this? All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. https://help.sbtpg.com/hc/en-us/articles/230084587-Contact-Information. Are you including the extra 39.99 Refund Processing Service charge (44.99 in California)? Nc tax refund: i e-file my nc tax refund and it was accepted by them on 03/01/2012 at 1:58 pm. where is the r; I got refund from ach credit tax products pr sbtpg llc today. You can log into the SBTPG refund lookup tool at their website, to see if you can learn anything about your Federal refund amount. The deposit was for $197.03. My refund amount is way off. I had a deposit in my account from tax products pe1/sbtpg llc. Although I have mentioned it twice, he has not specifically said what the deposit descriptor is on his direct deposit, so I've been assuming it's the same as the thread topic, but it may not be. I have and i did. what is the shortest possible time for an eft to reach my bank? We'll help you get started or pick up where you left off. ), https://turbotax.intuit.com/tax-tools/efile-status-lookup/. Skip to content. Tax Pro Support (Existing client) 800.779.7228. If youre in need of assistance, call us by the Tuesday prior to your debit date at 1-888-808-1723 to speak with a trained specialist and mention auto-debit, or visit TurboTax Support. What is the problem? If that's the Federal refund after fee subtraction, the figures you provided imply your TurboTax fees and associated charges are 4124 - 3900 = 224. How much did you get the very next day for the Stimulus? If I have to pay a fee Iwill never use turbo tax again . We'll help you get started or pick up where you left off. I am not sure how much time will I be spent trying to get this money, but if I choose to use Turbo tax next year, I will make sure pay everything in advance to avoid SBTPG. I did check the IRS website today and my account was updated. I looked on SBTPG website and it indicated that it was probably due incorrect information or unusual activity on my SSI number. Turbo Tax really is an excellent product and I am really surprised. What do TAX PRODUCTS PE4 SBTPG LLC means? Turbo Tax doesn't know when you get the refund or when the IRS sent it. We continue to send Economic Impact Payments weekly in 2021 as 2020 tax returns are processed. We don't know what the shortage "over $1200" refers to, but based just solely on the amount, a possible guess is possibly something stimulus-related (Stimulus 1 or 2).Or it may be due to something completely different, such as an offset or recalculation of some other credit, etc. to receive guidance from our tax experts and community. How did you pay your TurboTax fees? No one here can see your fees or the amount of your refund. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) Ask questions and learn more about your taxes and finances. By clicking "Continue", you will leave the Community and be taken to that site instead. if so, you signed an agreement that says TT can withdraw its fees from your account. To log in, go to the page below, choose the Taxpayer portal, then choose "Check with TPG.". https://ttlc.intuit.com/questions/2565973-how-do-i-review-my-fees-in-turbotax-online. I'm not sure what you are referring to by "system said due to COVID-19, your fees are waived and will not charge any." Hand off your taxes, get expert help, or do it yourself. This is a user community forum, not a direct route to TurboTax Support. You can find your status within the TurboTax product.If accepted by the IRS use the federal tax refund website to check the refund status -https://www.irs.gov/refundsIf accepted by the state use this TurboTax support FAQ to check the state tax refund status -https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund. It can take the IRS "Where's My Refund" tool a while to catch up. That was a lie!! If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing. Or no? There may have also been sales taxes, if applicable. News; Upgrade to TPG; Products. If I receive a deposit from TPG Products Sbtpg LLC but it isn't no You can also check out this TPG Refund Tracker to check on your refund. Real experts - to help or even do your taxes for you. That fee is $40 (or $45 for California filers.) Don't go by the total of your Federal and state refunds, if applicable. No one here is going to know anything specific about your situation, and you have not explained it any. So my tax return should of been $544. They are short staffed; and they are processing millions of tax returns at the same time that they have been burdened with the task of processing millions of stimulus checks. Tax products pe1 sbtpg LLC Here is what it means, An Alternative to Selenium for Testing ERP Systems, Maximizing Energy Efficiency in the Workplace, Jobs For Unskilled Immigrants Of Canada: Learn How To Apply, Rapid enterprises inc/ stamps Here is what it means, Capital one credit card login How to login & Features, FM deposit hold-see SM Here is what it means. one eight hundred three zero four thirty one oh seven. The fee for me is $305 Im missing thousands back. where did the other 45.00 go? I didn't get a resolution yet but wanted to get it out to everyone to check the IRS Track my refund for personal updated information. Ironically, a stimulus payment could equal a round figure of $3,900 if there are 2 spouses and 3 dependents. If not, I've provided a link below. What did you mean by the term "total refund" above? Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. The SBTG has been the third party bank that handles refund processing for years. 877.908.7228. They are one who handles your refund if you elect to pay your fees with your refund. Premier investment & rental property taxes. You didn't comment on what you found there. I filed my ny state tax return in early july. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Edit: Apparently you can get more information on where your missing money is from the TPG website here: https://www.sbtpg.com, TurboTax sending refund from a "TPG Products", and refund is less than it should be for many, https://ttlc.intuit.com/community/after-you-file/discussion/my-refund-is-less-and-comes-from-tpg-products-sbtpg-llc/00/2487834. We don't know what the shortage "over $1200" refers to, but based just solely on the amount, a possible guess is possibly something stimulus-related (Stimulus 1 or 2). Im saying is that it should included with the total im seeing on the home screen, so when i go back and check, every thing adds up when i start doing the math. TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer. i am in the same boat here i was suppose to get 943 and got 521 over 400 dollars less than my tax return stated on turbo tax. If you have a fee issue, here's how to reach TurboTax Customer Support by phone. Comparing Open vs. Have a question for Santa Barbara Tax Products Group (TPG)? Turbo Tax executives have failed in setting up this arrangement. That's handled by an intermediary company called SBTPG (aka Tax Products Group.) Please click here to learn more about the Offset Program. I have read several of the comments and did research. Check this IRS "Where's My Refund" tool to see if your Federal refund has been released and sent. I still have not received my federal refund. You have clicked a link to a site outside of the TurboTax Community. I just left you some info in the other thread at the link below on how to check with SBTPG (Tax Products Group) to see what your deposit was for. That was where the issue lies. For more information, please see our The IRS started sending the third Economic Impact Payments to eligible individuals on March 12, 2021. It is not possible for TurboTax to speed up the IRS for you. @DadMomTaxHHMAWhat "new" entity are you referring to? Viewing your IRS account information. Optional: Pay fees out of Federal refund: Additional service fee of $40 or $45, depending on whether it's California or not. Menu. Did you choose to pay any TurboTax product fees out of your Federal refund? I know that money would be taken out for taxes to file. Thats handled by an intermediary company called SBTPG (aka Tax Products Group.) How to Boost Adrenaline and Get Money Gambling Online. https://ttlc.intuit.com/questions/1900596-what-is-refund-processing-service">https://ttlc.intuit.com All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. Charging me over $100 for 1040EZ form. You may have had a treasury offset, that is when the Treasury Department has seized a portion of your refund to pay a debt. Cookie Notice That payment method also has an additional $40 service fee ($45 for California filers) and possible sales. You may have received an email from our partner Santa Barbara Tax Products Group (SBTPG) regarding a hold on your federal refund. This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund and in some cases this work could take 90 to 120 days. SBTPG then direct deposits the remainder of the federal tax refund into the account you requested on the federal tax return. https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund, https://www.irs.gov/newsroom/irs-operations-during-covid-19-mission-critical-functions-continue, Tax Season Refund Frequently Asked Questions. what was this deposit for? **Disclaimer: Every effort has been made to offer the most correct information possible. In most instances, no further action is needed but you may check Wheres my refund or you can view your. I would hope that those responsible for setting up thesethese financial arrangements are made aware of the additional work and the poor customer service we have experienced. When you scroll down and hit order details for the tax year, it then says total fees (taxes included) and lists an amount. You would need to explain that more, including what products you used. Cost is $4 or less for checks up to $1,000 and $8 or less for checks up to $7,500. So my federal return was $411. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. After filing eith Inuit Turbo Tax for YEARS, March of 2022 they fucked me over and took more than HALF my refund with hidden fees and bullshit excuses. If you pay the fees upfront with a credit card before you file you get your full refund directly from the IRS. Did you get it after you filed or not enter in the 2nd box? TurboTax does not receive any updates from the IRS. and our Then SBTPG's bank sends the rest of the Federal refund to your bank account. After the tax return has beenAcceptedby the IRS (meaning only that they received the return) it will be in theProcessingmode until the tax refund has beenApprovedand then anIssue Datewill be available on the IRS website. Only the taxpayer listed on the tax return can obtain the status of a tax refund or a tax return. This is a user community forum, and we don't know what your situation is. They took out $109.00 from my account, and no refund yet?? It may show there what they received from the IRS and how much in fees they took out. The funds were sent to SBTPG and 481.76 of the total was deposited into my account. I don't know how or what they have listed. You can also try phoning the IRS refund hotline. Is the missing amount explained by a state refund that you haven't yet received? Tax products pe1 sbtpg llc id 3722260102co tax products pe1. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. I got much less than expected and will not be using you guys again if this is the case. All about the refund | Ask the Experts Live Ev Premier investment & rental property taxes. I got an Direct Deposit to my account from Tax Products Pe3 in the amount of $135. If it becomes necessary, I also left info below on how to speak to the IRS Taxpayer Advocate Service. Yup, I was bamboozled like the rest of yall. But I know I did not read anywhere on Turbo Tax that they can take 60% of my tax return. Check the IRS site to see how much the refund they issued to you was. What information is incorrect? You didn't say anything about your Federal refund. TurboTax is committed to protecting your personal information. What are Tax Products PE1 and PE2 SBTPG LLC Deposits? IRS Surprise Money Issued As People Find Tax Refund Deposits in Bank Accounts. SBTPG sending me a refund that is almost $2,000 less than the refund I was supposed to be getting back? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund.This option also has an additional charge from the bank that processes the transaction. SBTPG already deposited some of the money, so why are they holding the remainder up now? **, TAX PRODUCTS PE1 TYPE: SBTPG LLC DATA: BTSN CO: TAX PRODUCTS PE1. Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have yourTurboTaxfees deducted from your refund. This is atrocious that TurboTax failed to mention this entity. If the IRS reduced your refund, the IRS should send you a letter in about 3 weeks or so explaining why and outlining your options if you disagree. **Disclaimer: Every effort has been made to offer the most correct information possible. Do not use the word refund., https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number. A deposit from Tax Products PE1 is most often a Federal refund for those people who chose the option to pay their TurboTax fees out of their Federal refund. Then he can check with the IRS to see if they can explain the $507 payment and if his Federal refund has actually even been sent. We'll help you get started or pick up where you left off. And when you use the taxpayer tool at the SBTPG website to look up your refund, when you enter your info, does it say how much they received from the IRS? Then it will get "tired", and you'll get another menu. No one in the user forum can resolve a billing issue. TurboTax has partnered with SBTPG, commonly known as TPG for collecting tax refunds early. Solved: I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but Consumer Tax/Taxpayer. Solved: I got a direct deposit from "TAX PRODUCTS PE3 SBTPG LLC", but First choose your language. The TurboTax program does not get feedback from the IRS either during return processing or when a refund has been sent. I suspect you used Online Deluxe. It should show what SBTPG received from the IRS. This is unacceptable & inaccurate. It is likely from the third-party company whose intermediary bank receives your Federal refund from the IRS, subtracts the fees, then sends the rest of your funds to your bank. The file names were concerning. If they reduced it, it might have a message telling you why. They are shady shady. Then click onPrint, save or preview this year's return. Tax Pro Website Login to your account at . is it from irs or from the tax consultants with which i filed? What information is incorrect? The IRS is seriously behind in processing 2020 tax returns. When you choose to have your TurboTax fees deducted from your federal refund you agree to have that done by the third party bank. Currently, check cashing at Walmart is not available in NJ and NY. Now my refund status is saying that my tax return is staill being processed, refund date wil be provided when available? There is also a $40 service charge for the totally optional service. For your privacy and security, please do not post personal info in this public forum. At the end of my doing my returns it said I can be exempted from the paid thing. That description you posted looks like a deposit from the intermediary company (SBTPG) that first receives your funds from the IRS, then subtracts the TurboTax fees, then sends the rest to your bank account (or card.) If that deposit from Tax Products Group wasn't your Federal refund (minus the product fees and service charge), then it's not clear what it was for.