CHOICE Expert Rating: 59%Green electricity score: 31% Complaints score: 98% Call response score: 60%, How does Alinta Energy generate power?Coal: 28%Gas: 65%Renewables: 7%. %PDF-1.7 % We are well on our way to achieving this goal fuelled by intelligent, high quality and environmentally friendly projects. The 2021 Sustainability Report details how we are working to get energy right for our customers, communities and planet. The Chinese-owned energy giant's written responses to 7.30 questions were also shared with CMO and state that at the beginning of 2019, Alinta initiated an audit by an independent third-party to examine its approach to managing privacy across the organisation. Reduced bounce rate by 20%. ARENA acknowledges the traditional custodians of Country across Australia and their continuing connection to land, sea and community. In 2018, Alinta energy paid $300,000 for allegedly transferring customers without their consent. Originally a Western Australia business, the company has expanded to the East Coast. Its access to accurate, up to the minute data, he adds that will allow Alinta to understand its position in the market, the needs of customers and also provide regulators with clarity about the efficient and fair operation of the sector. As of June 2018 it had totalled 543MW of renewable energy. >(Z3%i Z4Kz&]2hFDx|^>4>WUTc4SXE>)S-_Z+V?47trT+fT!PGj*QMACmkIPM$3ome+HL ! ;l=! Alinta Energy may have failed to protect customers' Medicare and passport numbers, credit card details and, in some cases, health records Leaked documents obtained by 7.30, The Age and The Sydney Morning Herald reveal the Chinese-owned energy giant does not appear to have proper systems in place to protect sensitive customer information. ~2U/!*cYGy]o_b\Qtc-r>,WuW[X IP|7"RIJxz.D ,.K8?G3=r^w_. A spokesperson for Alinta Energy told 7.30 they could not comment on the specifics of a customer's case for privacy reasons, but said "bankruptcy notices are used only as a last resort". It runs a large polluting coal-burning power station in Victoria and several gas power stations. According to Walker; We fundamentally see the ability to: one, capture a significant amount of our historic data and have that available for machine learning and AI to run. 5.9% of callers hang up before their call is answered. If you continue to use this website without changing your cookie settings or you click "Accept" below then you are consenting to this. T^ <> It includes information on our Pathway to Net Zero, as well as on our values, strategic vision and annual performance across finance, safety, employment, environment, community, markets and customers. Please be mindful of our community standards. Alintas project will demonstrate how renewable energy solutions can deliver critical energy requirements for major mining operations and help reduce emissions. Brisbane Airport Corporation scales up its security operations with an end-to-end Managed detection and response service, Getting Greener together: The new app set to combat climate change by bringing together consumers and brands, Microsoft Partner of the Year: Winning is just the beginning, Tracking waste in the cloud: Aussie startups innovative data platform helps organisations reduce their carbon footprint and save on costs. Alinta switches on Australia's largest remote solar farm. October - Alinta concedes coal plant may shut 15 years early - Alinta Energy chief executive Jeff Dimery has conceded that the group's coal-fired power station in Victoria may close as many as 15 years early in comments that support Energy Security Board chairman Kerry Schott's expectation that coal power will be gone from Australia by the mid-2030s. Figures listed below are from our 2019-20 survey. Second is the ability to have a cloud-based platform that can acquire data both internally and externally, everything from weather and energy markets through to our internal transactions so that we can not only have a full history of data, but also have rapid application of real time data so that models can run. Please agree to the privacy policy terms. This will allow up to 100 per cent of daytime energy requirements for the Chichester iron ore mining operations to be powered by renewable energy, with the remaining power requirements to be balanced with gas generation. In a statement, a spokesperson for Alinta Energy said the company took "compliance with privacy laws seriously" and customer data was stored in "secure data centres in Australia". Our balanced approach considers social, environmental and economic factors. On behalf of the Australian Government, the Australian Renewable Energy Agency (ARENA) has today announced $24.2 million in funding to Alinta Energy Pilbara Finance Pty Ltd (Alinta) to develop its Solar Gas Hybrid project to power Fortescue Metals Groups (Fortescue) Chichester mining hub. A series of internal documents provided by a whistleblower show that almost three years after the then-treasurer Scott Morrison approved the sale of Alinta to Chinese company Chow Tai Fook on advice from the Foreign Investment Review Board (FIRB), the company's compliance and privacy monitoring systems appear to be inadequate. x}Rn0+|L@H$"qC R1q}%M";3x7(JIKw3,l8NRpKvA}I4Z+ $h5] #,e$4([WNse|Nh8AQ' s+wEv186cCra]Mw7GO+s{DQM=$c/m&;YTWMSGH6>l&NqnTp2=Y5_b AER Chair Clare Savage said the investigation, which was brought about by complaints to various state Energy Ombudsman offices, also indicated that Alinta may have failed to implement its own hardship policy during this period, including by automatically cancelling customers payment plans instead of contacting them to assist with the missed payment. >H{LvD[>x?_^a Read more at The Age and The Sydney Morning Herald. This content is protected by copyright and may not be reused. The company currently has a 2726MW portfolio of power it has generated and bought. "Whilst FIRB is engaging with Alinta it would not be appropriate to comment further.". "There clearly wasn't much pre-vetting or due diligence done in the sale of Alinta, otherwise how could they [the government] allow a company with such a reckless approach to privacy and data to be sold to an overseas company?" It's Australia's seventh biggest climate polluter. endstream endobj 106 0 obj <>stream Under Jeff's stewardship Alinta Energy has consistently grown EBITDA and decreased debt, whilst simultaneously expanding its market presence and customer base. We fund projects and share knowledge that drives innovation and commercialisation in renewable energy and low emission technologies that align with our strategic priorities. AEST = Australian Eastern Standard Time which is 10 hours ahead of GMT (Greenwich Mean Time), abc.net.au/news/alinta-energy-accused-of-putting-customers-information-at-risk/12006752, Get breaking news alerts directly to your phone with our app, Help keep family & friends informed by sharing this article, Reserve Bank hikes cash rate to 3.85 per cent as Qantas announces Alan Joyce's successor, RBA interest rate rise catches markets, banks and borrowers by surprise, Businesses to be forced to pay superannuation on payday, meaning more retirement income for workers, Health minister launches war on vaping, Medicare reforms, Doja Cat, Margot Robbie and Nicole Kidman attend Met Gala for fashion's biggest night. 100 PERCENT RENEWABLE ENERGY FOR ALL OUR MANUFACTURING SITES BY 2035. . Presented customers with more accurate information sooner, thereby reducing complaints. "On an annual basis Alinta Energy engages a third-party auditor to evaluate our security and identify any areas of risk. Alinta Managing Director Jeff Dimery described the solar farm, which is part of the Alinta Fortescue Solar Gas Hybrid installation, as a benchmark renewable project. He said the start of operations is a giant leap forward in the race to a low-carbon energy future. Smart Energy & Sustainability - Alinta Energy Smart Sustainability To us, sustainability is about delivering lower emissions energy that's also reliable and affordable. That landscape is now anchored by the Azure based Alinta Data Hub (ADH) which was designed, along with Alintas data and analytics strategy, in association with Accenture. Dial the AT&T Direct Dial Access code for. Today we're a vertically integrated energy company . 118 0 obj <>/Filter/FlateDecode/ID[<0935E7ECBDD3BD4FB23A3A3428C0A281><48D79E84659BFA418D5142EC173DD431>]/Index[98 43]/Info 97 0 R/Length 102/Prev 118381/Root 99 0 R/Size 141/Type/XRef/W[1 3 1]>>stream The AER was concerned that during the period September 2019 to March 2020, Alinta Energy may have required vulnerable customers to make upfront payments or seek financial . The . PDF Alinta Energy Sustainability Report (These will shortly be combined in a single billing platform being developed by Alinta). ARENA has funded a range of renewable energy projects in the mining and resources sector, including AERs Port Gregory wind farm that will power a garnet mine, solar hybrid projects at Gold Fields and Agnew gold mines, Santos beam pump trial in the Cooper Basin. Then, at the prompt, dial 866-330-MDYS (866-330-6397). Alinta Energy | LinkedIn May 15, 2020 - 3.42pm. `hlU(;\&O&@AD&@~eNf62$. 0 Alinta Energy Retail Sales Pty Ltd (Alinta Energy) paid penalties totalling $200,000 following the issuing of ten infringement notices by theAustralian Energy Regulator (AER). Last chance to get your entries in for the 2023 Microsoft Partner of the Year Awards! Alinta Energy - Home - Facebook The company's generated power comes predominately from gas-fired power stations, with a small amount (7%) of its power coming from renewable sources. Improved conversions by 47%, click through rate by 10%, page views by11% and page sessions by 4%. Any significant risks which are identified are tracked through to conclusion," the spokesperson said. Through its retail operations Alinta collects names, addresses, birth dates, mobile numbers, Medicare and passport numbers, credit card details and, in some cases, individual health records. We're closed on weekends and. The company owns and operates a number of power plants throughout Australia and in New Zealand. <>/ExtGState<>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 18 0 R] /MediaBox[ 0 0 595.56 842.04] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> The Northern Australia Infrastructure Facility (NAIF) will also provide a loan of up to $90 million. Ms Savage said Alinta had advised it was now in the process of contacting affected customers to issue an apology and clear the debt from their accounts. Alinta Energy. As principal partner of the mens cricket team Alinta knows quality when it sees it. Fortescue CEO Elizabeth Gaines said completion of the solar farm marks a major milestone in the delivery of Fortescues decarbonisation strategy, as the company works toward its ambitious target of being carbon neutral by 2030 for Scope 1 and 2 emissions. To us, sustainability is about delivering lower emissions energy thats also reliable and affordable. Alinta Energy accused of putting customers' sensitive information at Alinta Energy improves systems and waives more than $1 million in The project will highlight the benefits of integrating renewable energy into mining processes to displace current fossil fuel generation, and how renewable energy can help the mining sector reduce its emissions. Company profile page for Alinta Energy Pty Ltd including stock price, company news, press releases, executives, board members, and contact information In an Australian first, up to 100% of daytime operations at two major iron ore mines have been powered entirely by renewable energy, as utility Alinta Energy has switched on the 60 MW Chichester Hub Solar Farm in Western Australias Pilbara region. The higher the percentage, the better. It is expected that the solar farm, which includes more than 160,000 solar panels spread across 120 hectares, will displace about 100 million litres of diesel per year. As of June 2018 it had totalled 543MW of renewable energy. Alinta - Wikipedia Fortescue is to be the offtaker of the project which will help to reduce the use of diesel by around 100 million litres annually, as the mines currently rely on diesel generators. This is a decrease on the complaints lodged in 2020-21. A spokeswoman for Treasury said: "We can confirm that Alinta Energy is engaging constructively with the Foreign Investment Review Board to implement remedial activities endorsed by FIRB. Our social team are here to help from 8.30am-5.30pm EST Monday-Friday. We acknowledge Aboriginal and Torres Strait Islander peoples as the First Australians and Traditional Custodians of the lands where we live, learn, and work. Bill Hero now offers gas and electricity comparisons. "]X1bQ!yYRo52vF%[vnTB;KQ$rmZ'.=9Do0gL^9QQm]):W)oP8JUekrAUy:[H8WkD. Alinta Energy Pty Ltd - Company Profile and News Stephanie Bowen - Group Manager - Sustainability and Community - Alinta Optimising the transition to renewable electricity has been a key priority for ARENA and we are excited to see the Alinta Energy and Fortescue project now successfully using solar energy for the day-to-day operations of the mines.. 140 0 obj <>stream ):rGRqVAgfCD Home > News > Pilbara breaks new ground with renewable energy. On January 31 the Federal Circuit Court ordered the petition be dismissed and ordered Alinta to pay the Whites' costs of $6,824.80. Alinta Energy's reckless cyber security methods may be breaching Mining giant Fortescue Metals Groups Chichester Hub iron ore operations are now being powered by solar energy, following the completion of the 60 MW Chichester Hub Solar Farm in the northern part of Western Australia. CHOICE supports the First Nations people's Uluru Statement from the Heart. Stock images:Getty, unless otherwise stated. The project also included the construction of approximately 60 kilometres of transmission line linking Fortescues Christmas Creek and Cloudbreak mining operations to the solar farm and Alintas existing Newman power station and battery energy storage system. endstream endobj 105 0 obj <>stream The ADH in fact underpins all of Alintas back office functions, supporting everything from finance to HR. @W0GG~q45e`.]87M2DkhTb`bI T The company currently has a 2726MW portfolio of power it has generated and bought. Our 35MW Battery Storage Project located at our Newman gas-fired power station in the Pilbara supplies consistent power to iron ore mining operations. Our balanced approach considers social, environmental and economic factors. Alinta switches on Australia's largest remote solar farm x]msF*|$,tg+JMuJMBk%R! The project is a practical example of Fortescue delivering on its ambitious carbon neutrality target and demonstrates that renewables can power the energy needs of Australias mining and resources sector, she said. Alinta's sustainability goal is to produce 1000MW of renewable energy by 2020. Alinta worked with Microsoft partner Versor to design the Unbilled solution and develop the working architecture and platform. 4 Ford Sustainability Report 2019/20 STRATEGY AND GOVERNANCE PUTTING PEOPLE FIRST PROTECTING OUR PLANET CREATING TOMORROW, . the annual General Meeting of alinta energy Group will be held at Customs house, level 1, 31 alfred Street, Circular Quay, Sydney, nSW australia at 11.00am on tuesday, 23 november 2010. D9/ Z2v4yKJP Managing the company's community development program and driving . Microsoft News Center Alinta Energy accused of customer data protection failure This score is based on how likely the retailer is to answer a call within 30 seconds. This score is based on the number of complaints measured as a proportion against the number of customers. endstream endobj startxref 2019/20 Alinta Energy - Sustainability Report Page 1 A message from our MD and CEO Alinta Energy at a glance FY21 highlights Our business What we do Where we operate . Alinta Fortescue Solar Gas Hybrid Project, This project is classified as hybrid technology. We invest in projects to support the next generation of energy technologies. Standard analytics for internal use and supporting the teams in how they service the customers, everything from pricing analytics through to operational analytics to help with the back office functions and it also supports our merchant business. Alinta Energy accused of putting customer data at risk - 7.30 - ABC Otherwise, your data will be deleted if pv magazine has processed your request or the purpose of data storage is fulfilled. 98 0 obj <> endobj !t#u'hGJqb.S^y4[SxEnuunu;Lr8L e~ =ASWA;`aOGS5TO!0|/>(69`(w"7nskr3_AkriuLFa0;`zH$Zs Looking towards the future, Alinta Energy is also investing in a number of renewable energy options, including solar, wind, battery and geothermal power and gaining the rights to a 500MW renewable energy project pipeline. It is the largest battery in Western Australia to be developed for a specific industrial application and links in with the Chichester Solar Gas Hybrid Project through a as a 60km transmission. Julian Polachek | 43 comments on LinkedIn 1 0 obj However, despite providing energy efficiency information on its website and producing a sustainability report, the company failed to comply with Renewable Energy Target requirements in 2016, and bought a $1 billion coal-fired power station in 2017. PDF OUR FUTURE IS IN MOTION WHAT DRIVES US - Ford Motor Company Although it's committed to halting fossil fuel expansion, Alinta plans to burn coal until 2047. The Chichester Hub Solar Farm which is developed, owned and operated by Alinta Energy has been operating at full capacity since late November. GwzX)'I; %e0JNQM;M.Xk9A#fp)d7U53* TAFE Queensland delivers seamless blended learning with Microsoft 365. endobj It has already powered up to 100% of daytime operations at Fortescues Christmas Creek and Cloudbreak mining sites. The AER also accepted a court enforceable undertaking from Alinta Energy. Through projects such as this, ARENA is helping industry to reduce emissions. % Legal Notice Terms and Conditions Privacy Policy pv magazine 2023, This website uses cookies to anonymously count visitor numbers. 112 talking about this. The higher the percentage, the better. 27 May 2020 Inquiry into Future Directions for the Consumer Data Right Alinta Energy welcomes the opportunity to respond to the Treasury's issues paper on the Inquiry into the Future Direction of the Consumer Data Right. We were very concerned about the alleged conduct, in particular Alintas lack of identification of customers in hardship, Ms Savage said. It currently operates solar and wind farms, and is building a lithium-ion battery storage system. the whistleblower said. The organisation needed a modern digital platform able to support the growth of the business and to meet its regulatory obligations. The data provides the intelligence to support operational and strategic decision making as well as acting as the foundations for Alinta to meet its reporting requirements. your location. If you want to cooperate with us and would like to reuse some of our content, please contact: editors@pv-magazine.com. We see . Alinta Energy powers ahead with cloud-based data warehouse and AI Alinta signs up customers using different sales . A joint investigation by The Age, Sydney Morning Herald and ABC's 7.30 reveals that Chinese-owned Alinta Energy may be breaching Australian privacy laws by failing to protect its customers' personal information. The AER also accepted a court enforceable undertaking from Alinta Energy. This will also show how interconnection of loads and different generation and storage including solar, battery storage and gas can provide secure and reliable electricity. Any other transfer to third parties will not take place unless this is justified on the basis of applicable data protection regulations or if pv magazine is legally obliged to do so. Data via the Australian Energy Regulator updated annually. Finally, Alinta Energy recommends that the Access Code include an explicit requirement for the least cost option to be procured. Delivered personalized content to support growth and meet regulatory needs. "There was no letter saying, you know, your account will be disconnected. Alinta Energy to be investigated over handling of customer - ABC %%EOF PDF Is the proposed reporting structure suitable for demonstrating how a The AER alleges that in some cases Alinta wrongfully disconnected customers for non-payment of their energy bills. As Brad Walker, General Manager, Data and Analytics, Alinta Energy says; Its quite a complex business that has brought together a whole bunch of smaller and legacy assets over the years.. However, it does not have a position on fossil fuels and so far has made little effort to comply with Renewable Energy Target requirements. There are about 22 models that are running in there. We took an ambitious brief from Fortescue, who wanted to dramatically slash their emissions, and made it a reality in just three years, Dimery said. name@example.com), Alinta concedes coal plant may shut 15 years early, Alinta Energy pays penalties for life support breaches, Alinta yet to comply with FIRB sale conditions, Alinta Energy accused of putting customers' sensitive information at risk, Alinta Energy considers early closure of Victoria's Loy Yang B coal-fired power station, Business lobby groups accused of 'undermining' climate change policy, Stunning low costs inspire Alinta to ramp up renewables push, flag early coal exit, Alinta signs up for huge solar and battery project in South Australia. Alinta Sales Pty Ltd (ABN 92 089 531 984) trading as Alinta Energy A Level 18 Raine Square, 300 Murray Street, Perth WA 6000 P PO Box 8348, PERTH BC, WA 6849 T +61 8 9486 3170 F +61 8 9266 4688 W alintaenergy.com.au 19 March 2021 RET and Energy Section Clean Energy Regulator GPO Box 621 July - Alinta signs up for huge solar and battery project in South Australia - A 200MW South Australia solar project that proposes to add "one of the largest" batteries in the Southern Hemisphere should be under construction by Christmas, after its developers snared a power purchase agreement with major utility, Alinta Energy. It currently operates solar and wind farms, and is building a lithium-ion battery storage system. Mar 2020 - Present3 years 2 months. Were doing something like 150 million records per run. Alinta Energy is an active investor in energy markets across Australia with an owned and 4 0 obj An Alinta spokesman said eight cases of fraud were reported to the Australian Energy Regulator and Essential Services Commission in March 2019. ARENA Chief Executive Darren Miller said the commencement of operations at the solar farm is a major boost towards a low carbon energy future. endstream endobj 104 0 obj <>stream register customers premises as requiring life support equipment after receiving advice from the customer. Powering a stable future At Alinta Energy, sustainability means more than just environmental compliance. Our commitment to doing right by our employees, our communities and the environment is captured in our policies: Injury Management and Rehabilitation Policy, We built one of WA's biggest wind farms using industry-leading wind turbines, We buy renewable energy from solar and wind farms across Australia. Alinta Energy claims to be working towards sustainability, but the company received a mere 3 stars out of 10 from The Green Electricity Guide due to its reliance on fossil fuels, a failure to comply with Renewable Energy Target requirements, and ownership of coal-fire power stations. It operates in one of the most fiercely competed sectors of the economy, and faces immense flux in terms of supply and demand as well as regulation. 7,263 (or 1.5%) of Alinta Energy's customers lodged complaints against the company in 2021-22. The average time taken to answer a call made to Alinta Energy is 102 seconds. Who are Queensland's most complained about electricity providers? Alinta Energy Pty Limited | Reports | Moody's Alinta has a very significant volume of data to interpret from the two billing systems it runs one for WA customers, and one for East Coast customers. Alinta Energy's Facebook official page. The project will also see the transmission lines connect the Chichester Hubs mines and Roy Hill to Alintas existing 145 MW gas-fired Newman Power Station and its 35 MW / 11 MWh battery storage system. The ADH acts as a secure source of data detailing Alintas energy generation, as well as data from market regulators and networks and Walker is planning to add feeds from weather agencies and other sources to help with trading in the future. Alinta has created models that track the amount of energy that the company buys, helps employees manage financials and use machine learning to predict future energy requirements. With the firm data foundations in place he is exploring how AI and machine learning can be more extensively deployed across the business, building models able to ingest data from weather services for example, to better predict demand. One of Alintas early wins has come from its retail pricing analytics engine which is fuelled by data from the ADH and has proved an enormous support for Alintas retail pricing team. Conditions include that all data must be stored within Australia and can only be accessed within Australia. Development status Post completion of the construction, the project is expected to get commissioned in 2024.. For more details on Elysian Wind Farm, buy the profile here. 4 December, 2020. 5 xn"dt XDw+$VCo`l`T`S[ ;& We at CHOICE acknowledge the Gadigal people, the traditional custodians of this land on which we work, and pay our respects to the First Nations people of this country. The ADH, built using Azure Synapse, provides those strong data rich foundations that will allow Alinta to continue to grow, develop new customer services, meet regulatory requirements and power ahead. Alinta Energy may be putting the personal information of its 1.1 million gas and electricity customers at risk. KjA7i=t[T=)M[|8'MoqeLx5y agyVdzf5f]btCQaZv/=*jEn)YjS0#rxqQY+ As part of Alintas project, a 60 MW solar PV facility will be constructed and approximately 60 kilometres of new transmission lines will link Fortescues Christmas Creek and Cloudbreak mines with the new solar farm. Chow Tai Fook was given approval to buy Alinta for $4 billion in April 2017 on the proviso it would satisfy a series of conditions that were not made public. HWKk@(hV+ BqPzAk -'R <> Required fields are marked *. And in the case of Alinta customers, if you were required to make an upfront payment or see a financial counsellor when you indicated you needed help, relief may be available., Pipeline Capacity Trading and Day Ahead Auction, Compliance issues register: ISP & Actionable RIT-Ts, Public register of non-scheme pipeline exemptions, Regulatory Sandboxing Energy Innovation Toolkit, Alinta Energy Retail: alleged hardship breaches. endstream endobj 99 0 obj <>/Metadata 7 0 R/OpenAction 100 0 R/Pages 96 0 R/StructTreeRoot 11 0 R/Type/Catalog/ViewerPreferences 119 0 R>> endobj 100 0 obj <> endobj 101 0 obj <>/MediaBox[0 0 595.56 842.04]/Parent 96 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]/XObject<>>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 102 0 obj <>stream Chinese-owned energy giant Alinta is accused of potentially putting consumer information of their million-plus customer base at risk.